Night Library Associate

Saint Louis University•SLU Saint Louis, MO

7d•Onsite

About The Position

The Night Library Associate of Access and Delivery Services at Pius XII Memorial Library at Saint Louis University focuses on ensuring a high level of service to patrons at the circulation desk. This role acts as the main liaison between SLU-Link libraries and the courier, handles all library billing, and provides support for Inter-library Loan and Reserves departments during night hours. The working hours are typically Sunday-Thursday, 6pm-2am, with adjusted hours during school breaks and summer (Monday-Friday, 1pm-9pm and Saturday-Sunday 10am-6pm).

Requirements

Bachelor's degree
Two or more years of current (within 5 years) experience in a library
Supervisory experience
Proficiency in multiple library-specific computer applications, e.g. integrated library systems, database application, and content management systems
Knowledge of multiple library-specific computer applications
Effective communication
Ability to interpret and address user needs
Ability to diffuse difficult or complicated situations
Ability to explain technical information and processes in a comprehensible manner
Ability to multitask and prioritize projects based on importance and deadlines

Nice To Haves

Ability and willingness to contribute to the library’s mission and strategic goals
Demonstrated experience and understanding of the broad diversity of the university community
Demonstrated understanding of best practices in academic research libraries and in Access and Delivery Services
Ability to establish and maintain effective working relationships with the university community

Responsibilities

Performs circulation duties within Access & Delivery Services department.
Responds to user questions, assists with basic reference and directional questions, and guides users in navigating databases, conducting searches, and locating materials.
Understands and enforces library policies to address patron inquiries.
Closes the library building independently or in coordination with other staff.
Assists with training, supervision, and evaluation of evening and weekend student workers.
Ensures the security of the library building and its collections.
Collects and monitors statistics for operational efficiency.
Oversees all library billing notifications to students, faculty, and staff, including confidential and sensitive interactions.
Oversees all billing and replacement of lost or damaged items.
Ensures graduating students are informed about potential academic holds for unreturned items and places these holds.
Oversees handling of external loan requests (SLU-Link, Inter-library Loan) and information queries.
Oversees all library “hold shelf” and “in-transit” loans to and from Pius Library.
Serves as a main liaison between the courier and SLU-Link libraries regarding items lost in transit or requested for extended periods.
Assists the Inter-library Loan Coordinator with borrowing, lending, and document delivery for Inter-library Loan requests.
Responsible for packing Inter-library Loan shipments for courier pick up.
Supports the library’s mission, vision, and values.
Contributes to the advancement of the library’s strategic plan.
Prepares, reviews, maintains, and assists with a variety of related reports, records, and documents.
Cooperates as a team member with library staff in performing duties essential to efficient library services.
Participates in committees and groups in support of library’s strategic plan implementation.
Participates in ongoing professional development and stays current in library practices, technology, and equipment.
Performs other duties as assigned.