Business, Science, & Technology Library Associate II

Baltimore City•Baltimore, MD

1d•$49,045 - $59,095•Onsite

About The Position

The Enoch Pratt Free Library has an opening for a Library Associate II for the Central Library /State Library Resource Center (SLRC) Division in the Business, Science, and Technology (BST) Department for reference, programs, and collections development. This is position requires a commitment to public service and outreach with an awareness of the information needs of a large, urban, public library system. Included in this position is the opportunity to serve on Library committees, attend professional meetings, conferences and workshops. The Library Associate works under the supervision of BST Department Manager. This position works on-site and requires a flexible work schedule including evenings and Saturdays.

Requirements

Bachelor’s degree from an accredited college or university in STEM, English, Social Work, or a related field.
Two years of experience in an education, bookstore, museum, or library environment.
Successful completion of the Library Associate Training Institute (LATI) during work time within two years of hire.
Ability to travel in Maryland with personal transportation.
Moderate digital literacy including Cloud-based office platforms such as O365 or G Suite (document, slide show, and spreadsheet applications)
Effective email communication
Effective utilization of shared documents
Effective use of web-based meeting software
Ability to distinguish between credible and non-credible web sources
Ability to fill out electronic forms
Ability and willingness to learn how to use other library specific software and platforms effectively
Ability to teach members of the public.
Knowledge of library resources and functions.
Ability to engage with diverse urban populations in a positive and engaging way.
Ability to work effectively with people of diverse age levels, educational, cultural and socioeconomic backgrounds in ethnically diverse communities.
Strong troubleshooting and problem-solving skills.
Willingness to learn new technologies and skills as the library and world in general evolve.
Ability to work independently and collaboratively in a public-facing role.
Excellent communication and interpersonal skills.

Nice To Haves

Master’s degree from an accredited college or university.
Experience working with urban populations.
Experience developing and facilitating workshops, programs, or educational programs.
Experience with community outreach or public partnerships.
Fluency in Spanish, Arabic, Chinese, French, Korean, or other foreign languages.
Multicultural experience.

Responsibilities

Provides excellent reference services in person and remotely (phone, email, web conference) for patrons of all ages.
Researches current and historic materials in the subject areas covered in the department to provide the best reader’s advisory, recommends local resources to meet patron needs, assists in suggesting new resources and titles for acquisition, mentors patrons in the use of media.
Answers basic reference questions in person and remotely in the department as well as at the Central Hall service desk and in other departments as needed.
Locates materials for patrons.
Provides technology assistance to customers who are using the library’s computers or other library technology.
Does basic collection management (shelf reading, weeding, etc.) as needed in the department.
Assists in planning and executing public programs in the department.
Creates and refills displays of new and interesting materials.
Develop and lead workshops, demonstrations, and training sessions for patrons of all ages and skill levels.
Maintains an organized and safe public working environment, ensuring all equipment is in working order and supplies are stocked.
Develop instructional materials, guides, and tutorials to support patrons in learning new technologies.
Ensures compliance with library policies and safety procedures, including assisting patrons in following proper usage guidelines.
Participates in the planning and execution of SLRC library conferences.
Takes part in library staff and professional meetings.
May participate in committees and on ad hoc project teams.
Provide library outreach at off-site events.