Library Associate I

Vernon Area Public Library•Lincolnshire, IL

14h•$16 - $24•Onsite

About The Position

At Vernon Area Public Library District (VAPLD), “All Are Welcome Here!” We love our jobs. We love serving our community and being a gateway to exploring stories, developing programs and sharing smiles. Every day, we go to work filled with passion to be excellent, to creatively problem solve and to innovate. Our endeavors aim to help support literacy, programs and underpin the needs of our community. VAPLD is analyzing its commitment to the community and how it could be more service-savvy by supporting diverse perspectives, committing to environmentally sustainable behaviors and creating safe spaces. VAPLD is looking for doers and thinkers, who are not afraid to cultivate relationships and support diverse perspectives. We are looking for forward-thinking team members who attack obstacles with a collaborative flair and an awesome spirit. Do you value helping people access information? Do you love community service? Are you a change agent? If these questions describe you, then please read on! The Library Associate I is responsible for assisting the public with the circulation and borrowing process, greeting patrons and providing directional assistance, and locating and shelving materials. This position does not have any supervisory responsibilities.

Requirements

One (1) year of customer service experience
Service-oriented attitude with the ability to establish and maintain effective relationships with staff and the public that further the goals and objectives of the library
Ability to complete detailed work accurately, efficiently, and on time, with minimal supervision
Excellent written and verbal communication skills
Working knowledge of technology to include: Microsoft Windows and Office applications, Google Suite applications
Adaptability to evolving technology
Ability to prioritize and organize work assignments to meet library needs

Responsibilities

Greets patrons and maintains patron interaction statistics
Works at the Checkout Desk and Drive-up Window
Provides assistance with library cards, self-checkouts, library online services, and use of the Copy Center
Handles patron inquiries, relays information, and responds to general questions from staff and the public
Facilitates borrowing/return process of library materials
Shelves library materials
Assists with removing library materials from book returns
Cleans, sorts, shelves and straightens library materials/equipment
Checks library shelves to locate items and update item status accordingly
Assists with room set-ups and breakdowns for library events