Library Assistant - 32HR

City of Oceanside•Oceanside, CA

10h•Hybrid

About The Position

The City of Oceanside is accepting applications for a Library Assistant position to provide service at Civic Center or Mission Branch Libraries, at the mobile library vehicles’ stops, at outreach events, or at other locations as needed. When assigned, the position will drive and work out of a mobile library up to 32 feet in size or vehicles of similar or smaller size, assist the public, and provide library materials and services, in community neighborhoods and at outreach events, schools and special events throughout Oceanside. The ideal candidate will have excellent customer service skills, be comfortable with driving oversized vehicles, and have bilingual (English/Spanish) ability. This is a 32-hour per week, part-time benefited position.

Requirements

Core library policies, procedures and administrative practices, including confidentiality of customer information, freedom of information, and intellectual freedom.
Basic approaches to accomplishing Library or related tasks using software applications, coding or other computer skills, as well as integrated library systems.
Library organization, principles, materials, practices, and common library terminology.
Principles and practices used in the technical processing of materials in various formats.
Cataloging, classification, and resources utilized in a library.
Principles and procedures of record keeping.
Principles and practices of lead supervision.
Principles of business letter/email writing and basic report preparation.
English usage, spelling, grammar, and punctuation as it relates to the performance of paraprofessional library tasks.
Perform paraprofessional library tasks, including participating in the development of educational, informational, cultural, and recreational library programs.
Instruct, coordinate and schedule clerical library staff.
Evaluate work methods and recommend improved procedures.
Provide a high level of customer service in an often fast-paced, high demand environment.
Solve problems quickly and with consideration of all people or circumstances involved.
Interpret general library policies, procedures, and operation of facilities to the general public and staff, and resolve customer issues with these policies.
Deal tactfully and efficiently with the public, exercising independent judgment.
Apply software, automation, or related skills to internal or external customer service.
Operate a variety of standard office hardware and software for imaging, printing, and transmitting material, and related tasks.
Maintain and update accurate records and files.
Prepare clear and concise reports.
Work independently and efficiently with attention to detail and organization.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective relationships with those contacted in the course of work.
Six months' technical or professional level experience in a library; with some experience in a direct customer service role is highly desirable.
Equivalent to the completion of the twelfth grade.
When assigned to the bookmobile, possession of a valid Class C Drivers License is required.
Experience driving a motor vehicle as large as a van or pickup truck is highly desirable.

Nice To Haves

Bilingual (English/Spanish) ability is highly desirable.
Additional education such as formal postsecondary courses, a professional certificate or Associate degree in Library/Information Technology; Communications, Education or Human Services; or Digital, E-commerce, or Software-related studies; or related fields; is highly desirable.

Responsibilities

Performs technical and public service paraprofessional duties in support of various sections withinthe Library, using the Library's integrated automated system and any other tools or resources needed
Explains library policies and procedures
As a lead worker, attends to any disruptions or disturbances in the library with confidence and using excellent communicative skills
Performs a variety of paraprofessional duties
Reviews work methods and recommend improvements
As assigned, plans, organizes, assigns, and provides lead supervision to a small group of library personnel and volunteers
Plans work schedules
Conducts on-the-job training for new library personnel
Assists in tasks related to the library materials collection
Provides general and specialized library assistance to patrons in person or by other communications including phone, email or other electronic means
Maintains current and accurate library catalog and circulation data base records
Assists the public in meeting their educational, informational, and recreational needs at the library
Assists customers with online and application access and ensures their technical needs are met
Answers general reference and information questions and provides reader's advisory services to the public
Participates in planning, preparing, and presenting programs, activities, and exhibits at library, community or outreach locations
Monitors assigned collection of materials
Evaluates materials
Recommends withdrawals and additions to an assigned collection and perform these tasks on approval by professional staff
Conducts library tours
Assists in publicizing all aspects of library service, including via social media
Conducts surveys, compiles statistics, and writes reports
Works at any Library location, including Mission Branch or Civic Center Library, mobile libraries or offsite/outreach locations as needed
Supervises the overall maintenance of the bookmobile
Oversees and performs inspections on the bookmobile ensuring proper operation and condition of lights, tires, windshield, and related items
Checks fluid level in engine and generators
Fuels bookmobile; vacuums and cleans inside of bookmobile
Drives book mobile to and from daily scheduled stops
Checks books out to patrons using computer
Checks in and shelves books
Periodically checks shelves to ensure that books are in proper order
Registers patrons including data entry into the computer system
Helps patrons locate books on shelves
Searches for books on the computer
Places hold on books for patrons
Turns books in to the Central Library for mending or repair
Loads and unloads books
Secures supplies for bookmobile
Works on the circulation desk and performs paraprofessional duties in the Central Library and other branches as assigned.