Library Assistant

RECREATION CENTERS OF SUN CITY WEST INC•Sun City West, AZ

153d•$15 - $20•Onsite

About The Position

The Library Assistant assists the Library Director in all aspects of running the library. This includes helping patrons, supervising volunteers, and performing technical library functions.

Requirements

Associate's degree (A.A.) or equivalent from two-year college or technical school; or one-year related experience and/or training in a library setting; or equivalent combination of education and experience.
Previous experience with computer input and labeling.
Must be able to read, write, and verbally communicate in English.

Nice To Haves

Supervises volunteers.

Responsibilities

Impeccable customer service and social perceptiveness to include the ability to evaluate customer satisfaction and responsiveness and pivot service as needed.
Greet members and guests in a courteous and professional manner.
Use of proprietary software.
Must be comfortable with computers in general and computerized transactions in a time-sensitive, fast-paced environment.
Instruct members in the use of computers, laptops, tablets, smartphones, eReaders, and other devices.
Manage volunteer schedules and training.
Assist in procedures for opening and closing the library.
Ability to promote product to members, checkout library materials and check-in returned materials.
Professional and efficient resolution handling complaints.
Ability to multi-task during the work shift.
Sort and re-shelve returned books, periodicals, and other library materials.
Enter new members into the library database.
Assist members in finding information and materials and answer questions they may have.
Instruct members to utilize the library software to find, reserve, and renew materials.
Answer the telephone, organize, and maintain files, and perform other clerical tasks such as operating a copier and fax machine.
Punctual attendance and follow time clock procedures per company policy.
Notify members of overdue materials and assess fines and fees for late, lost, or damaged materials.
Select, order, receive, process, and maintain all library materials.
Enter all library materials into the online library catalog and update records as necessary.
Repair damaged materials.
Assist with inventory of library materials to include selection, deselection, and presentation of materials.
Act as an advisor and recommend reading or viewing material to members.
Help plan and present special programs, such as Virtual Reality, author book talks, classes, story times, and outreach.
Must be able to read, write, and verbally communicate in English.
Any other duties as assigned