Casual Library Assistant

London Public Library•London, ON

10d•CA$24•Onsite

About The Position

The Library Assistant provides excellent customer service to patrons as a key customer service point of contact. This role involves assisting the public with accessing London Public Library services, providing technology assistance, information services, reference and referral services, and readers’ advisory services. The position also assists patrons with lending services and offers the possibility of moving into Temporary, Permanent Part-Time or Permanent Full-Time positions.

Requirements

Outstanding customer service skills
A passion for working with the public and assisting the London community
Proven ability to communicate effectively with customers
Knowledge and experience using technology such as: computer software, scanners, photocopiers, research databases, hand held devices such as iPads, e-readers, smart phones, our digital collection
Enthusiasm, creativity, are outgoing, and a continuous learner
The ability to work independently and in a team environment
Two years post-secondary education
The ability to work on an on-call, as needed, temporary basis throughout our 16 locations
The availability to be able to work a minimum of 25 hours per week, including days, evenings and Saturdays, as requested
The ability to lift up to 25 lbs and stand or walk for up to 50% of the shift
All applicants must be legally entitled to work in Canada.

Nice To Haves

Possibility of moving into Temporary, Permanent Part-Time or Permanent Full-Time positions

Responsibilities

Providing excellent customer service to all patrons as a key customer service point of contact with members of the public interested in accessing London Public Library services
Providing assistance with technology
Providing information services, reference and referral services, as well as readers’ advisory services
Assisting patrons in our lending services