Library Assistant

City of Burbank•Burbank, CA

5d•Onsite

About The Position

Are you a people person, looking for part-time reference work? Do you enjoy working with kids and adults? Would you be comfortable covering some programs, possibly even story times? Do you value excellent customer service? Are you ready to work in a busy, growing library system? Are you comfortable with change? Why not try Burbank? We currently have an open, 20-hour Library Assistant position based in youth services, but serving all ages at various reference desks. This list will be good for a year with the potential for other openings to become available. Library Assistants usually work four five-hour shifts per week including about 16 hours of reference desk time, depending on whether or not there is a program that week.

Requirements

Knowledge of library organization, procedures, and services.
Knowledge of record keeping.
Knowledge of online information searches.
Knowledge of principles and practices of supervision.
Knowledge of principles of customer service.
Knowledge of proper English usage, spelling, grammar, and punctuation in order to effectively perform the essential functions of this classification.
Skill in utilizing Microsoft Office, including, but not limited to Word, PowerPoint, and Excel.
Ability to work in a multicultural environment as a team member.
Ability to supervise and train others.
Ability to interact considerately with a diverse population.
Ability to tactfully and effectively handle highly emotional and volatile customer relations situations.
Ability to present to the public.
Ability to show initiative in problem solving.
Ability to work independently under direction.
Ability to operate library equipment.
Ability to communicate effectively both orally and in writing.
Ability to work a flexible schedule, including weekends and after hours.
Ability to manipulate library materials from shelves at floor level to a height of eight (8) feet.
Ability to maintain a safe working environment.
Ability to travel to other locations for meetings and training sessions.
Two years of paid full-time experience in a public library at a clerical level or higher and completion of two years (or 60 units ) at an accredited college or university; OR currently enrolled in an American Library Association (ALA) accredited program having completed a minimum of nine (9) credits or units of classes.

Nice To Haves

Are you a people person, looking for part-time reference work?
Do you enjoy working with kids and adults?
Would you be comfortable covering some programs, possibly even story times?
Do you value excellent customer service?
Are you ready to work in a busy, growing library system?
Are you comfortable with change?

Responsibilities

Under direction, to perform para-professional work in the Library Department; and perform related work as required.
Assists in selecting print, audio-visual, digital, and other non-print materials for children and adults.
Assists in planning and presenting appropriate library programs for the public.
Assists Librarians with general reference service and reader’s advisory to library users.
Interacts congenially with the public in person, online, and over the telephone.
Instructs public in use of online catalog and other library technology.
Performs electronic database and Internet searching.
May train and supervise and volunteers.
Supervises library operations as required.
Conducts children’s story times and classroom visits.
Maintains library statistics and other records.
Prepares presentations and materials for community outreach visits.
Participates in continuing education and technical training to enhance skills.
Operates audio-visual equipment, scanners, photocopy machines, and other equipment.
Locates and retrieves materials from shelves at various height levels.
Supervises, trains, and evaluates employees.
Drives on City business.