Library Assistant (Hourly)

Austin Community CollegeCity of White Plains, NY
Onsite

About The Position

Reports to the Eastview Campus Library in East Austin and primarily provides evening coverage, with flexibility to work daytime and additional evening shifts as needed. Responsible for performing circulation desk computer operations and assisting patrons with directional information. Works at the circulation desk; checks materials in and out; answers phone; and makes phone contact with other Library Services departments regarding circulation desk functions. Opens and/or closes library; keeps statistics; monitors security system, maintains library equipment, and picks up, sorts and delivers mail when appropriate. Performs other related duties as assigned.

Requirements

  • Office procedures and practices.
  • Customer service techniques.
  • Maintaining confidentiality of work-related information and materials.
  • Establishing and maintaining effective working relationships.
  • Maintaining an established work schedule.
  • Effectively using interpersonal and communication skills.
  • Effectively using organizational and planning skills.
  • Entering data, maintaining files, and performing other clerical duties.
  • Effective customer-orientation when working with a multicultural population.
  • Use a variety of spreadsheet, word processing, database, and presentation software.
  • May also use social media, work with desktop publishing, and update webpages.

Nice To Haves

  • Experience working in a library environment providing customer service and patron assistance.
  • Experience using integrated library systems (ILS) or online circulation systems, such as SirsiDynix.
  • Experience working with library classification systems and collection organization practices, such as the Library of Congress Classification System (LOC).

Responsibilities

  • Performs office duties in support of faculty, staff, and/or student efforts, including word processing, data entry, maintaining files, processing mail, and duplication.
  • Gathers, compiles, and enters data, producing routine reports and documents.
  • Produces handouts, fliers, newsletters, brochures, manuals, and other documents.
  • Answers the telephone, routes calls, or takes messages; responds to and/or directs inquiries in person or on the telephone.
  • May input budget figures, prepares requisitions, logs and tracks expenditures, takes payments, or issues invoices or bills.
  • Maintains tracking systems and logs.
  • Operates office equipment such as copiers and fax machines.
  • Checks materials in and out.
  • Answers phone.
  • Makes phone contact with other Library Services departments regarding circulation desk functions.
  • Opens and/or closes library.
  • Keeps statistics.
  • Monitors security system.
  • Maintains library equipment.
  • Picks up, sorts and delivers mail when appropriate.

Benefits

  • medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D.
  • ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only).
  • Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.
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