Library Assistant - 2

Vernon Area Public Library • Lincolnshire, IL

2d • $21 - $27 • Onsite

About The Position

At Vernon Area Public Library District (VAPLD), “All Are Welcome Here!” We love our jobs. We love serving our community and being a gateway to exploring stories, developing programs and sharing smiles. Every day, we go to work filled with passion to be excellent, to creatively problem solve and to innovate. Our endeavors aim to help support literacy, programs and underpin the needs of our community. VAPLD is analyzing its commitment to the community and how it could be more service-savvy by supporting diverse perspectives, committing to environmentally sustainable behaviors and creating safe spaces. VAPLD is looking for doers and thinkers, who are not afraid to cultivate relationships and support diverse perspectives. We are looking for forward-thinking team members who attack obstacles with a collaborative flair and an awesome spirit. Do you value helping people access information? Do you love community service? Are you a change agent? If these questions describe you, then please read on!

Requirements

• Associate's Degree or Library Technical Assistant Certificate
• 1 year in a public library or other customer service based field/organization
• Service-oriented attitude with the ability to establish and maintain effective relationships with staff and the public
• Excellent written and verbal communication skills
• Ability to effectively provide reference assistance and instruction services
• Strong technology skills to include: Microsoft Windows and Office applications, Google Suite applications, the internet, eReaders, and tablets
• Ability to adapt to evolving technology
• Thorough knowledge of popular materials for adults, and readers’ advisory resources
• Working knowledge of modern library policies and procedures, methods, practices, and materials
• Ability to exercise initiative in problem-solving and refer questionable situations to supervisor
• Ability to complete detailed work accurately, efficiently, and on time, with minimal supervision
• Ability to plan, organize, and prioritize work assignments

Nice To Haves

• Bachelor's Degree

Responsibilities

• Answers questions and provides basic readers’ advisory in person or via telephone, email, instant message, or other forms of electronic communication
• Provides exemplary service to patrons in a timely and confidential manner, maintaining the library’s high level of customer service in accordance with the Standards of Public Service
• Maintains knowledge of current print and electronic resources to competently answer questions
• Maintains knowledge of and provides basic help with circulating and non-circulating technologies, including but not limited to tablets, eReaders, laptops, public computers, printers, copiers, scanners, and fax machines
• Provides user instruction for internet searching, email, social media, downloading services for digital media, and word processing
• Demonstrates good judgment in the interpretation of library and department policies during normal workflow and emergencies
• Refers in-depth or extended reference and readers’ advisory questions to librarians, as needed
• Performs notary services
• Work at the reference desk, as scheduled
• Attends scheduled meetings and core competency training, as required
• Maintains awareness of overall library functions, projects, and goals

Benefits

• Paid Time Off - typically one week upon date of hire and two weeks after the first year of employment
• Diverse Work Environment
• Competitive Salary
• Annual Time Off: Paid Vacation, Paid Holidays, Personal Time Off (PTO) & Floating Holiday
• Knowledgeable, high-achieving, experienced staff
• Work-Life Balance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree