Library Assistant PT

Town of Prescott Valley•Prescott Valley, AZ

11h•Onsite

About The Position

The Town of Prescott Valley is seeking a Library Assistant - PT to provide support to the Circulation Department and provide exemplary customer service to members of the public. This position will work 20 hours per week and include Saturdays.

Requirements

High school diploma or equivalent
A minimum of one (1) year of experience in customer service or similar function of any combined education and experience that provides the required knowledge, skills and abilities for the job.
Must be able to pass a pre-employment background check.
Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.

Responsibilities

Guide library users in locating physical and digital materials across the library collection.
Provide basic reference assistance, reader’s advisory, and technology support for devices, eBooks, online databases, and public computer stations.
Deliver friendly, proactive service to diverse internal and external patrons.
Respond to and resolve service-related issues, interpret library policies with professionalism and elevate complex matters to supervisory staff when appropriate.
Staff the service desk to perform check-in/check-out, register new library users, process fines and fees, place holds, and maintain accurate patron records using the integrated library system (ILS).
Take payments for balances due on patron accounts and for bookstore sales.
Maintain the organization and visual appeal of library collections.
Shelve materials accurately, conduct shelf-reading, and assist in special collections projects or displays as needed.
Promote a safe and respectful library environment by recognizing and addressing inappropriate behavior in accordance with library policies, and by promptly reporting incidents when needed.