Part-time Library Assistant

Teton County - Jackson, Wyoming • Jackson, WY

4d • Onsite

About The Position

Teton County Library’s mission is to foster literacy and lifelong learning, inspire creativity, and strengthen community. We view Teton County as a welcoming community inspired to pursue its passions; a place to forge connections, discover new ideas, and engage in civic life. Since 1938, we have grown from a single reading room in downtown Jackson to become a world-class, county-wide library system serving as Jackson Hole’s center for information, knowledge, and entertainment. The Library is one of the most popular and valued services in Teton County. Library staff members are highly regarded by the public for their knowledge, quality of service, and caring. We work every day to foster and support a diverse, vibrant community and a strong, healthy democracy. We do this work guided by the principles of intellectual freedom, literacy and the love of learning, privacy and confidentiality, respect for community, strong partnerships and collaboration, and innovation. The Library is committed to ensuring broad access to its programs and services by removing barriers, fostering opportunities for learning and growth for both staff and the public, and striving for fair and meaningful participation for all members of the community. If you share these commitments and meet the qualifications, we encourage you to apply for this position. Bilingual Spanish/English preferred. Are you passionate about providing outstanding customer service to the community? Do you want to work on a team that helps people access everything the library has to offer? Join our staff as a part-time Library Assistant on the Access Services team. Work at public service desks and assist patrons with locating materials, registering patrons for library cards, and navigating library resources. Also, work behind the scenes in the Access Services department processing returned materials, shelving materials, and fulfilling patron requests for specific items. This is a part-time position (15-20hrs/week) that includes some evening and weekend hours. SUMMARY: Performs paraprofessional library work; participates in the activities of a specialized library function such as circulation; provides general information and assistance at the public service desks. Actively upholds the library’s stated mission, vision, and values.

Requirements

• High School diploma or GED
• 1-3 years of customer service or general office experience
• Standard library policies, procedures, and methods.
• Microsoft Office products which include Word and Excel applications.
• Administrative and clerical procedures and systems such as managing files and records.
• Library database systems to include how they are utilized for patron records, cataloging, circulation, reporting, and research.
• Keeping current on established library policies and procedures and applying them fairly.
• Exercising good judgment and demonstrating good problem-solving skills.
• Accuracy and thoroughness with filing, materials placement and following procedural steps.

Nice To Haves

• Bilingual Spanish/English preferred.

Responsibilities

• Assists with library programs and displays as requested.
• Assists patrons with mechanical operations of library equipment, including online resources and computer devices.
• Answers directional questions and refers patrons to appropriate personnel.
• Accesses and retrieves information for library patrons and staff as requested.
• Performs a variety of clerical work including maintaining records, verifying accuracy of information, researching discrepancies, and recording information.
• Supports the relationship between the Teton County Library staff and the public by demonstrating courteous and cooperative behavior when interacting with visitors and Library staff; maintains confidentiality of work-related issues and County Library information; performs other duties as required or assigned.
• Work at public service desks and assist patrons with locating materials, registering patrons for library cards, and navigating library resources.
• Work behind the scenes in the Access Services department processing returned materials, shelving materials, and fulfilling patron requests for specific items.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED