Main Branch - Library Assistant I - Main Branch

City of Abilene•Abilene, TX

1d•$18 - $21•Onsite

About The Position

Under the supervision of the Branch Manager, this role assists customers with library card registration, using the self-check system, and resolving account-related issues. It involves providing prompt and friendly customer service by answering questions, solving problems, and supporting patrons with various tasks related to library materials. The position collaborates with the circulation team to efficiently manage the flow of library items.

Requirements

One (1) year of public contact and/or customer service experience.
Familiarity with basic library procedures.
Demonstrated knowledge of computers.
A high school diploma or GED is required.
Ability to push or transport a loaded cart weighing up to 150 pounds.
Must be able to work evenings and weekends and maintain regular reliable attendance.

Nice To Haves

Previous clerical or library clerical experience in a public library preferred.
An associate’s degree is preferred.
A valid Texas driver's license, the ability to obtain one within ninety (90) days of employment, or a military waiver is preferred.

Responsibilities

Serves at the circulation desk checking in and out library materials, registering patrons, collecting overdue fines, and assisting patrons with directional and “ready reference” information.
Accurately enters and updates patron and library material information in the library database.
Shelves materials, reads shelves, and creates displays to assist in maintaining a neat and orderly library collection.
Provides Readers Advisory service to library patrons and staff.
Assists the public in the use of the library’s online catalog and digital resources.
Provides hands-on assistance to patrons with computer use, printing, and photocopying.
Maintains, organizes, and cleans the audiovisual collection.
Assists with holds, claims returned and missing items on a routine basis, clearing materials as necessary.
Assists with interlibrary loan tasks.
Perform other job-related duties and responsibilities as assigned.