LIBRARY ASSISTANT I

BARTHOLOMEW COUNTY PUBLIC LIBRARY•Columbus, IN

1d•Onsite

About The Position

Purpose To provide friendly, high quality customer services to library patrons in the Children’s Department, including creating and maintaining a safe and welcoming environment for children and their caregivers, and fostering a love of literacy and learning rooted in positive library experiences. This position requires availability to work 1-2 evenings per week and one Saturday per month

Requirements

Must be of eligible legal age to work in the State of Indiana, with ability to work the needed hours
Proficiency in spoken and written English.
Proficiency in using PC.
Experience with using smartphones or tablets and curiosity to learn more about digital resources.
Able to teach others how to operate this equipment and software.
Knowledge of photocopiers, printers, and fax machines.

Nice To Haves

Experience with public libraries—either as an employee or as a frequent library user—is highly preferred
Fluency in a second language, such as Spanish, sign language, or another language spoken within our community would be helpful, but not required
Previous experience working around children is highly preferred

Responsibilities

Create and maintain a safe and welcoming atmosphere for children and families
Follow opening and closing procedures for the main library building
Perform general circulation duties, including but not limited to Checking materials in and out
Helping patrons to locate library materials
Placing materials on hold and making interlibrary loan requests for patrons
Pulling hold requests for patrons and routing them to the correct pickup location
Collecting lost and/or damaged fees from patrons
Registering patrons for library cards
Explaining library lending rules
Provide customer service in person and over the telephone
Sorting materials for shelving, mending, and inspection
Shelving items and shelf-reading as needed
Answer questions about the children’s collection on behalf of children and caregivers, including selecting books for remote patrons, or refer patrons to other staff members as needed
Answer questions about library services and programs, or refer patrons to other staff members as needed
Assist children and caregivers with use of library computers and technology, including navigating related apps and accessing electronic resources (Libby, Hoopla), or refer patrons to other staff members as needed
Plan, prepare, and maintain informational and promotional displays and passive programs in the children’s area
Plan and/or prepare materials for children’s programs, including in-person activities and take and make kits
Maintaining the appearance of the children’s area, including decorating the space and tidying toys and materials as needed
Creating booklists and resource lists for patrons
Participating in staff team meetings and professional development
Giving tours of the children’s area
Assisting in the creation of virtual and/or remote programs for patrons
Other duties as assigned