Library Assistant I (Circulation and Media)

City of Las Cruces • Las Cruces, NM

7d • Onsite

About The Position

Performs administrative office support activities and provides customer service in the functional areas of circulation, collection and cataloging in the public library. This is the entry level in the Library Assistant job series, as such employees at this level perform support duties and provide library customer services utilizing appropriate skills. As experience is gained, there is greater independence of action within established guidelines.

Requirements

• Equivalent to a high school diploma plus one (1) year of customer service experience.
• A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy.
• Knowledge of Dewey Decimal System of classification, machine readable cataloging (MARC) tagging, library cataloging conventions, and Library of Congress Subject Headings.
• Knowledge of principles, techniques and practices of effective and respectful customer service.
• Knowledge of current office practices and procedures.
• Knowledge of occupational and environmental safety and health hazards, and safety practices.
• Knowledge of principles and practices of safe cash handling techniques.
• Knowledge of appropriate business English, including spelling, grammar and punctuation.
• Knowledge of business and personal computers, related software applications, and report generation.
• Knowledge of records management principles and record keeping practices.
• Knowledge of City organization, operations, policies and procedures to effectively perform the required functions and duties of the position.
• Ability to assess and prioritize multiple tasks, projects, and demands to meet critical deadlines and provide timely and effective customer service.
• Ability to read, communicate, and comply with policies, procedures, rules, and regulations governing related activities, programs, and functions.
• Ability to effectively operate an automated library circulation system.
• Ability to communicate appropriately, clearly, and concisely verbally and in written form.
• Ability to research and compile applicable information and maintain accurate records.
• Ability to establish and effective working relations with co-workers and the public.
• Ability to make accurate arithmetic calculations.
• Ability to operate standard office equipment and timely and accurately enter data using a personal computer with basic and specialized software applications.
• Ability to prepare and present accurate and reliable reports containing findings.
• Ability to review documents and extract relevant information.
• Ability to use initiative and independent judgment within established procedural guidelines to successfully meet established goals and objectives.
• Skills in using initiative and independent judgment within established procedural guidelines.
• Skills in reading, understanding, and applying policies, procedures, and applicable rules and regulations.
• Skills in applying correct English usage, grammar, spelling and punctuation.
• Skills in performing mathematical calculations.
• Skills in effectively communicating information and responding to questions from the public and employees.
• Skills in operating various office tools and equipment and a personal computer with installed generic and specialized software.
• Skills in conducting research, updating information, and maintaining records and files in various mediums and formats.
• Skills in reviewing and verifying data, calculations, and documentation.
• Skills in maintaining accurate and timely records.
• Skills in preparing and presenting information in a clear and concise manner.
• Skills in demonstrating effective interpersonal communication skills.

Nice To Haves

• Bilingual skills (English/Spanish) are desirable.

Responsibilities

• Interacts with customers, responds to inquiries, issues of concern, and requests for information, or explanation regarding services, processes, and procedures such as the return of library materials, use of computers and location and retrieval of information, to provide the appropriate level of assistance and response.
• Updates and maintains information, records, systems, notices, and databases in various formats and mediums; processes library materials; assists with preparation and implementation of library programs; provides routine care and maintenance of library equipment as needed and directed to meet established goals.
• Receives, processes, and handles library materials for collection; retrieves items from book drops in a timely and consistent manner to accurately shelve materials within the appropriate area(s); affixes barcodes, security strips, spine labels, genre labels, and bookplates in accordance with established processes and procedures; repairs and replaces book jackets and performs minor repairs of materials; charges and discharges library materials at circulation points to provide appropriate levels of service and support.
• Collects fines using prescribed systems and methods; performs cashiering and cash handling functions to include receives cash, performs daily reconciliation, makes bank deposits, and maintains petty cash fund in accordance with City policy and procedures.
• Performs a variety research and support activities and assists with special projects as required; prepares and presents various special and recurring reports and forms to provide accurate and timely information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED