Part Time Library Assistant - Children's

Union County•Indian Trail, NC

1d•Onsite

About The Position

The Library Assistant, under general supervision, provides basic paraprofessional library services in an assigned service area of responsibility to support daily library operations. Seeking an enthusiastic and creative individual to work part-time in the children’s department at Union West Library in Indian Trail. The schedule for this position includes some mornings, evenings, late afternoons, and all day Saturday on a regular rotation. To do this job, you must possess strong customer engagement skills, a great sense of teamwork, and a passion for serving our youngest patrons and their caregivers. Our ideal candidates must be extremely tech savvy, possess strong interpersonal skills, and creativity. All positions in the children’s department will be directly responsible for creating active and passive children’s programming, interacting with patrons, and maintaining the children’s collections.

Requirements

Requires an Associate's Degree and one (1) year of experience of customer service; or equivalent combination of education and experience.
Requires a Bachelor's Degree and one (1) year of customer service experience; or equivalent combination of education and experience.
Requires a Bachelor's Degree and two (2) years of experience in customer service; or equivalent combination of education and experience.
This position may be subject to a fingerprint background check. Per NC General Statute 153A-94.2(b ), applicants for a position of employment required to work with children in any capacity will be required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record.

Nice To Haves

Strong customer engagement skills
Great sense of teamwork
Passion for serving our youngest patrons and their caregivers
Extremely tech savvy
Strong interpersonal skills
Creativity

Responsibilities

Meets the needs of each patron by promptly and efficiently using the library's resources.
Responds to the needs of coworkers in work unit.
Helps maintain the collection.
Answers telephone queries quickly and efficiently, referring callers to the appropriate library department.
Maintains knowledge of library policy and procedure.
Reports any unsafe or threatening condition to library security personnel, administration, or proper authorities.
Attends staff development programs.
Possesses basic knowledge of library's electronic and physical resources.
Helps advocate for the library and its services in both internal and external settings.
Accepts changes in hours or assigned tasks as needed to provide excellent public service; adheres to assigned schedule with regular and dependable attendance.
Successfully utilizes the customer service interview to provide accurate answers to basic questions and to assist patrons in the selection and use of library resources.
Provides basic reader's advisory assistance to patrons, both adult and children, in selecting age appropriate and reading level appropriate materials using library reader's advisory tools and resources.
Assists with providing age appropriate programs for ages 0-12 years in accordance with the library's programming guidelines.
Demonstrates to patrons the effective use of library materials, databases, and the OPAC.
Conducts impromptu library orientation and tours.
Sorts, shelves, shifts and shelf reads library materials to ensure accessibility.
Refers worn and damaged items to the selector for reconsideration.
Accurately records statistics.