Library Aide III - Children's

City of Glendora•Glendora, CA

12d•Onsite

About The Position

The City of Glendora is seeking a highly enthusiastic team player with a commitment to providing excellent customer service and unforgettable experiences to the community, inside and outside the Library walls. This individual, as part of an innovative team, will have a multitude of exciting opportunities to create an inspiring, collaborative environment with a culture that values open communication. Join our team and enrich the community by connecting people to the world of ideas, information, and imagination to support their work, education, personal growth, and enjoyment. The ideal candidate will interact well with all customers including volunteers, community stakeholders, City staff, and the public at large. Candidates whose primary job assignments have included real-time resolution of customer needs, basic project coordination, or Library experience are highly desirable. The Library Aide III position will lead in the absence of other supervision. Library Aide positions require availability to work evenings and weekends as needed. If you are a self-starter and have a desire to serve the public, then this is the opportunity for you! The current vacancy is a maximum of 25 hours per week.

Requirements

Graduation from high school or equivalent and college level course work in library technology or related field plus two years of library, book retail, or other related experience.
Proficient in Microsoft Office applications such as Word, Excel, and be familiar with computer operations including web-based programs.
Considerable knowledge of library operations; material processing procedures; acquisitions; public contact techniques; office methods and procedures; and Dewey decimal system.
Demonstrated customer service and problem-solving skills; math and analytical skills; skill in operating and troubleshooting of a variety of computer, peripherals and software programs.
Primary functions require sufficient physical ability and mobility to work in an office/library setting; to stand or sit for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull up to 40 pounds ; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Nice To Haves

Candidates whose primary job assignments have included real-time resolution of customer needs, basic project coordination, or Library experience are highly desirable.
The Library Aide III position will lead in the absence of other supervision.

Responsibilities

Works independently or with a team providing, planning, and/or directing library programming, special projects, tours, etc.
Assists customers with variety of transactions, equipment, and questions; resolves issues with overdue, damaged, and lost items.
Assists with meeting room use, including meeting space and/or event set-up and tear-down.
Collects fines and fees, reconciles daily monetary transactions and deposits.
Maintains accurate records and prepares reports according to established deadlines.
Answers and directs telephone calls to the appropriate person/department.
Assists with inventory control, budget information, and collection development.
Maintains a neat and organized work environment.
Orders supplies, monitors expenditures
Assists with cataloging and oversight of technical processing of materials.
May train and coordinate work with other staff and volunteers and give input for staff evaluations.
Maintains existing interdepartmental relationships and internal/external partnerships.
May review, improve and set procedures.
May perform light building maintenance duties.
May help cover any of the duties of the Aide I and Aide II positions.