Librarian III - Technical Services Supervisor

Manatee County Government • Bradenton, FL

1d • Onsite

About The Position

Manages day-to-day operations of a branch library location within the Manatee County Library System or manages a specific work section at Central Library. Ensures effective and efficient delivery of traditional and innovative library services, as applicable to area of assignment. Assigns work and delegates responsibilities to staff and monitors progress to ensure goals are met and high-quality customer service is maintained. Manages technical services and integrated library systems for the Manatee County Public Library System. Configures and manages all aspects of the operations of the Integrated Library System (ILS) including maintaining ILS databases and records, functions, products, upgrades, and new releases. Optimizes functionality to improve staff workflow and public user experience. Coordinates instruction of various systems and resources. Ensures systems serving library customers are first priority. Trains library staff on new and enhanced technologies while analyzing system data to generate reports and statistics. Supervises collection development, acquisitions, materials processing, and cataloging. Manages and trains a staff of seven full-time librarians. Works with library administration to develop plans and goals for technology in support of library services. Researches and evaluates new technology. Updates and maintains the library’s technology plan. Monitors technology and collection materials budgets. Works to position the library to understand and capitalize on new technological developments. Serves as liaison between the library staff, NSD Business Systems Support Manager, and the Manatee County Information Technology Department. Serves as liaison with system vendors. Attends and participates in vendors user group meetings to stay apprised of developments. Manages day-to-day operations of a branch library location within the Manatee County Library System or manages a specific work section at Central Library. Provides oversight to staff and facility operations. Responsible for administrative and operational functions for assigned section or branch. Addresses internal and external behavioral issues, accidents, and incidents, interacting with law enforcement, risk management, emergency services, and mental health providers as needed. Interprets and enforces relevant County and Library policies and procedures to the public. Sets goals and objectives for team members for achievement of operational results. Assigns work and delegates responsibilities to staff and monitors progress to ensure goals are met and high-quality customer service is maintained. Hires, trains, coaches, appraises, and rewards assigned staff. Responds appropriately to employee complaints and issues. Cultivates strong working relationships and builds trust among team members. Reviews and recommends new methods and procedures to make daily operations more efficient. Performs considerable short-term and long-term planning, scheduling, and coordinating within area of responsibility. Recommends policy or services changes to Library Administration. Assists with the development of the annual budget for assigned section or branch. Monitors revenue and expenses and allocates fiscal resources appropriately. Acts as library liaison, representing the library at County, Friends, and community meetings and participating in community outreach events. Develops and maintains community contacts. Makes public presentations as requested. Serves as a member of the Library Leadership Team. Facilitates the mission of the library. Contributes to a collaborative vision for the library and exhibits a strong commitment to innovative user-centered service. Prepares monthly, annual and special reports and statistical reports. Maintains current knowledge of professional library issues, developments, materials, and equipment with emphasis on current and future trends in technology and literacy. Also maintains current knowledge of specific area of assignment. Attends training and meetings and participates in professional library organizations. Performs other related duties as assigned, including participation in emergency or disaster response activities, as required and consistent with the employee’s qualifications, essential job functions, and appliable federal and Florida law.

Requirements

• Master's degree in library science from a university or college accredited by the American Library Association.
• Five (5) or more years of progressively responsible experience in a library system.
• Three (3) or more years of supervisory experience, which can include supervision of volunteers.
• Valid driver license required, with valid Florida driver license required within 30 days of hire.
• Two or more years of experience administering an integrated library system.
• Good knowledge and understanding of integrated library systems and related library technical services.
• Working knowledge and understanding of server-side programming languages and relational databases systems such as MySQL.
• Good knowledge and understanding of client-side web technologies such as HTML, and related front-end technologies.
• Able to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines.
• Accurate, detail-oriented, and organized.
• Able to resolve difficult problems and situations.
• Excellent knowledge of modern principles and practices of library science and of library organization, procedures, policies, aims, and services.
• Excellent knowledge and understanding of regulatory compliance necessary to successfully perform job duties.
• Excellent knowledge and understanding of computer applications and software programs required to perform job duties, including Integrated Library System (ILS) and related library technology applications.
• Excellent written and verbal communication skills and interpersonal skills, including public presentation skills, in order to interact professionally and effectively with staff, management, the general public, and other stakeholders.
• Able to work with clientele from a variety of ethnic and socioeconomic backgrounds and educational levels.

Nice To Haves

• Equivalent combinations of education, training, and experience may be considered in meeting the minimum qualifications for this position.

Responsibilities

• Manages technical services and integrated library systems for the Manatee County Public Library System.
• Configures and manages all aspects of the operations of the Integrated Library System (ILS) including maintaining ILS databases and records, functions, products, upgrades, and new releases.
• Optimizes functionality to improve staff workflow and public user experience.
• Coordinates instruction of various systems and resources.
• Ensures systems serving library customers are first priority.
• Trains library staff on new and enhanced technologies while analyzing system data to generate reports and statistics.
• Supervises collection development, acquisitions, materials processing, and cataloging.
• Manages and trains a staff of seven full-time librarians.
• Works with library administration to develop plans and goals for technology in support of library services.
• Researches and evaluates new technology.
• Updates and maintains the library’s technology plan.
• Monitors technology and collection materials budgets.
• Works to position the library to understand and capitalize on new technological developments.
• Serves as liaison between the library staff, NSD Business Systems Support Manager, and the Manatee County Information Technology Department.
• Serves as liaison with system vendors.
• Attends and participates in vendors user group meetings to stay apprised of developments.
• Manages day-to-day operations of a branch library location within the Manatee County Library System or manages a specific work section at Central Library.
• Provides oversight to staff and facility operations.
• Responsible for administrative and operational functions for assigned section or branch.
• Addresses internal and external behavioral issues, accidents, and incidents, interacting with law enforcement, risk management, emergency services, and mental health providers as needed.
• Interprets and enforces relevant County and Library policies and procedures to the public.
• Sets goals and objectives for team members for achievement of operational results.
• Assigns work and delegates responsibilities to staff and monitors progress to ensure goals are met and high-quality customer service is maintained.
• Hires, trains, coaches, appraises, and rewards assigned staff.
• Responds appropriately to employee complaints and issues.
• Cultivates strong working relationships and builds trust among team members.
• Reviews and recommends new methods and procedures to make daily operations more efficient.
• Performs considerable short-term and long-term planning, scheduling, and coordinating within area of responsibility.
• Recommends policy or services changes to Library Administration.
• Assists with the development of the annual budget for assigned section or branch.
• Monitors revenue and expenses and allocates fiscal resources appropriately.
• Acts as library liaison, representing the library at County, Friends, and community meetings and participating in community outreach events.
• Develops and maintains community contacts.
• Makes public presentations as requested.
• Serves as a member of the Library Leadership Team.
• Facilitates the mission of the library.
• Contributes to a collaborative vision for the library and exhibits a strong commitment to innovative user-centered service.
• Prepares monthly, annual and special reports and statistical reports.
• Maintains current knowledge of professional library issues, developments, materials, and equipment with emphasis on current and future trends in technology and literacy.
• Maintains current knowledge of specific area of assignment.
• Attends training and meetings and participates in professional library organizations.
• Performs other related duties as assigned, including participation in emergency or disaster response activities, as required and consistent with the employee’s qualifications, essential job functions, and appliable federal and Florida law.

Benefits

• Veterans Preference In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans.
• EEO/ADA Statement Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities.
• Drug-Free Workplace Manatee County Government is a drug-free workplace in accordance with Federal and Florida Law.
• Emergency Response/Recovery Activities All employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager