Librarian I / Youth Services POS#117000221

Cumberland County300 Maiden Lane Fayetteville, NC
Onsite

About The Position

Bring your creativity, passion for learning, and love of working with young people to Cumberland County Public Library! As a Librarian I in Youth Services, you will connect children, teens, parents, and caregivers with engaging resources, personalized recommendations, and exceptional library services. You’ll have the opportunity to develop and lead innovative programs for youth from birth through grade 12 while contributing to collection development and exciting system-wide initiatives. If you’re ready to inspire young minds, build meaningful community connections, and help make the library a place where every young person feels welcome, we invite you to apply!

Requirements

  • Graduation from an accredited college or university with a master’s degree in library science is required.
  • Trainee applicants must have completed at least 75% of required course work towards an MLS and submit a letter from the Dean of the Library School that states the number of credit hours already obtained and that the candidate can complete all master’s degree requirements within 12 months.
  • Knowledge of current materials in children’s literature, technology, periodicals, newspapers, and electronic services related to youth services
  • Knowledge of library procedures, collection management, library systems, and library services
  • Knowledge of readers’ advisory methods, resources, and sources
  • Knowledge of basic library reference services, customer assistance practices, and library card registration requirements
  • Skill in communicating effectively, both orally and in writing, with coworkers, customers, community members, and other stakeholders
  • Skill in using computers, accurately manipulating a keyboard, navigating the Internet, and searching online public access catalogs (OPACs) and specialized library databases
  • Ability to instruct customers in the use of electronic resources, library content, photocopiers, fax machines, public computer reservation software, self-checkout equipment, and other applicable library technology
  • Ability to operate audiovisual equipment and perform basic troubleshooting on computers, printers, copiers, fax machines, and other library technology
  • Ability to develop, organize, coordinate, and present engaging programs for assigned age groups and communicate information effectively to management and community groups
  • Ability to organize work, coordinate activities, meet deadlines, exercise sound judgment, define problems, collect and analyze information, and establish facts
  • Ability to deal tactfully and courteously with the public and respond to questions, concerns, and criticism with tact and diplomacy
  • Ability to maintain effective organizational skills and provide responsive, customer-focused library services in a fast-paced environment
  • Ability to operate a motor vehicle

Responsibilities

  • Provides welcoming, responsive, and customer-focused service to youth, parents, caregivers, and other library customers in person, online, and by telephone
  • Assists customers in locating and selecting information and materials in a variety of formats to meet their educational, recreational, and informational needs
  • Provides assistance with digital resources and technology, including computers, printing, online resources, and other library equipment
  • Staffs youth services desks and other service points according to an established schedule, responding to customer questions and providing knowledgeable assistance
  • Develops, presents, and evaluates engaging, age-appropriate programs for youth from birth through grade 12 on a variety of topics, including literacy, science, technology, engineering, arts, and mathematics
  • Participates in the planning, coordination, and implementation of youth programs and special events to support library goals and community needs
  • Creates attractive and informative displays, brochures, promotional materials, and other resources to highlight library services, collections, programs, and resources
  • Promotes youth services, programs, and resources through positive customer interactions and creative outreach efforts within the library and community
  • Collaborates with coworkers and participates in department and system-wide initiatives to enhance youth services and provide innovative library experiences
  • Contributes to a dynamic, welcoming, and inclusive youth services environment by supporting daily operations, maintaining organized service areas, and responding to the evolving needs of young customers and their families

Benefits

  • Formal transcript will be required.
  • Fingerprint-based criminal history check conducted by the North Carolina State Bureau of Investigation (SBI) will be required for positions involving work with children.
  • Valid driver's license with an acceptable driving record is required.
  • Pre-employment screenings, including criminal history checks and drug screenings, are required.
  • Equal Opportunity Employer statement
  • Commitment to creating a diverse and inclusive workplace
  • Prohibition of discrimination and harassment
  • Employment decisions based on business needs, job requirements, and individual qualifications
  • Encouragement of applications from all qualified individuals
  • Provision of reasonable accommodations for qualified individuals with disabilities
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