Liaison, Health System Relations

University of Missouri Health Care • Columbia, MO

2d • $56,597 - $89,419 • Onsite

About The Position

Supports and grows the organization by representing and promoting its clinical services, clinicians, and programs. Serves as the external voice for the organization and actively works to secure new business and grow existing business.

Requirements

• Bachelor's degree in health administration, public relations, marketing, communications, or a related area.
• Three (3) years of experience in health care with an emphasis on physician relations, business development, healthcare sales, or a related area.

Nice To Haves

• Additional license/certification requirements as determined by the hiring department.

Responsibilities

• Conduct meetings with current and potential referral sources - community hospital administrators, physicians, mid-level clinicians, employers, and athletic coaches and trainers - and their office staff, establishing oneself as the MU Health liaison and advocate. Build mutually beneficial relationships, identify market needs including outreach opportunities, create awareness of newly hired clinicians and services, and resolve referral/service issues.
• Cultivate and maintain professional relationships with MU School of Medicine department chairs and administrators and MU Health Care leadership to facilitate resolution of referral/service issues. Educate new clinicians about the market and existing referral patterns, identifying key referring physicians for introduction opportunities, and making the actual introduction of new clinicians to key referring physicians (includes travel within the state).
• Collaborate with Planning, Marketing, and Communications to develop and implement organized, timely, and effective marketing and provider communications plans that support system and service line initiatives and achieve targeted volume growth.
• Collect data to systematically identify and document problems experienced by referring physicians and hospitals with respect to the organization and its faculty. Prepare monthly and quarterly reports and review such reports with leadership to identify any issues that need to be addressed with specialty or primary care providers/departments. Investigate and resolve issues reported through the Physician Support Services rapid response system.
• Cultivate relationships with community organizations and large employers to identify education opportunities to position MU Health as the clinical expert in the community. Coordinate such programs with MU School of Medicine departments and facilitate the programs with the external organizations/employers.
• May complete unit/department specific duties and expectations as outlined in department documents.

Benefits

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including ten holidays
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level