Liability Specialist
About The Position
The Liability Specialist is an entry-level role that supports the early stages of personal injury cases by helping gather information and organize details needed to move each case forward. This role works closely with a small team of attorneys to help keep cases on track through the investigation process. This is a fast-paced, detail-focused position that involves communicating with others, staying organized, and managing multiple tasks at once. The ideal candidate is reliable, organized, and enjoys helping others. They communicate clearly, stay on top of their work, and are eager to learn and grow in a legal setting.
Requirements
- High school diploma required.
- Background in customer service or administrative support
- Ability to prioritize tasks and stay on track in a deadline-driven environment
- Good written and verbal communication skills with attention to detail
Nice To Haves
- A background in legal, medical, insurance, or in-bound call center setting
- Basic proficiency with Microsoft Office (Word, Outlook; Excel a plus)
Responsibilities
- Make outbound calls to gather information and move cases forward
- Research and verify contact information for involved parties
- Support early case work, including drafting and sending letters of representation
- Communicate with insurance carriers to open claims and collect details
- Request, track, and organize case documents (police reports, statements, etc.)
- Follow up with third parties to ensure timely receipt of records
Benefits
- Health, vision, and dental insurance
- 401(k) with up to a 4% match
- 3 weeks of paid time off
- Paid holidays
- Great work/life balance—no long hours
- Free on-site parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
