Multi-Line Liability Claims Adjuster

Ccmsi • Houston, TX

5d • Remote

About The Position

CCMSI is seeking an experienced Liability Claims Adjuster to investigate, evaluate, negotiate, and resolve liability claims across multiple commercial accounts and jurisdictions. This is a claims adjuster role responsible for managing a diverse portfolio of low, moderate, and high-complexity liability claims from first notice through resolution. This position supports multiple client programs, including utility and energy-related operations, gas company exposures, amusement park and entertainment operations, and other commercial liability accounts. The ideal candidate will thrive in a fast-paced environment, possess strong claims handling expertise, demonstrate exceptional customer service skills, and be comfortable managing claims across multiple jurisdictions with varying levels of complexity and litigation exposure.

Requirements

• Liability claims handling experience.
• Experience and confidence handling attorney-represented, complex, and litigated files.
• Active adjuster license in at least one applicable jurisdiction or a reciprocal home-state adjuster license that supports obtaining additional state licenses. ( Texas, Oklahoma, California, Georgia, Connecticut, Idaho, Iowa, New Hampshire, Kentucky, Arizona, and Nevada)
• Strong investigation, evaluation, negotiation, and claim management skills.
• Ability to manage claims of varying complexity.
• Effective verbal and written communication skills.
• Strong customer service skills.
• Ability to work during CCMSI core business hours.

Nice To Haves

• Experience handling litigated claims.
• Experience working across multiple jurisdictions.
• Multi-line liability claims experience.
• Experience managing claims for multiple client accounts.
• NY Adjusters license is a huge plus.
• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Responsibilities

• Investigate, evaluate, negotiate, and resolve liability claims in accordance with client requirements and established claim handling standards.
• Analyze liability, damages, coverage considerations, and exposure issues to support sound claim decisions.
• Manage a portfolio of low, moderate, and high-complexity liability claims through resolution.
• Coordinate with claimants, insureds, clients, attorneys, vendors, and other stakeholders throughout the claim process.
• Maintain accurate claim documentation, reserves, reporting, and diary management.
• Manage litigated and non-litigated claims while ensuring timely file progression.
• Deliver responsive and professional customer service while maintaining strong client relationships.
• Handle claims across multiple accounts and jurisdictions while maintaining compliance with applicable regulations and client expectations.

Benefits

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) and Employee Stock Ownership Plan (ESOP)
• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed