Senior Liability Claims Adjuster

Canal Insurance Company•Greenville, SC
•Hybrid

About The Position

Canal Insurance Company, founded in 1939 and located in Greenville, South Carolina, specializes in insurance for commercial trucking and specialty transportation operations. The claims department handles claims in all 48 contiguous states and Canada. Canal’s customers are mainly federally regulated Motor Carriers, typically carrying $1,000,000 in liability limits. Canal consciously cultivates a culture that enables them to recruit and retain the very best talent, recognizing that employee happiness and productivity go hand in hand. The company is innovation-focused, customer-centric, has over 80 years of industry expertise, is committed to community involvement, and operates with unquestioned integrity.

Requirements

  • Bachelor’s degree or commensurate experience required.
  • Adjuster licensing required.
  • Minimum of seven years adjuster experience in handling bodily injury claims with Bachelor’s degree required or 10 years of claims handling experience.
  • Commercial auto claims required.
  • Advanced knowledge and understanding of insurance and tort law, litigation, and terminology as it relates to insurance operations.
  • Advanced knowledge of medical terminology and procedures required.
  • Experience litigating claims and working with inside and outside panel counsel required.
  • Experience adjusting claims involving moderate to severe injury required.
  • Intermediate computer skills (word processing, spreadsheets, databases, Internet, e-mail) required.
  • Constant use of vision, hearing, and communication (oral and written/in-person and via telephone).
  • Frequent concentration, standing, walking, handling, reaching, and grasping.
  • Occasional bending, kneeling and lifting (up to 25 lbs.)
  • Heavy use of computer and office equipment.

Nice To Haves

  • Professional insurance designation preferred.
  • Training, working team lead, or informal leadership experience preferred.
  • Experience adjusting transportation (trucking) liability claims preferred.
  • Advanced knowledge of insurance coverage preferred.

Responsibilities

  • Verify coverage as new losses are received.
  • Collaborate with Claims Legal regarding complex coverage issues.
  • Draft Reservation of Rights and coverage Declination letters.
  • Adjust cases with significant exposure, including cases with potential excess exposure, on an inside basis including investigating, evaluating, negotiating, documenting, and validating to conclusion within authority level.
  • Manage litigation budgets and strategies with attorneys assigned in the defense of the insured and attend mediations and trials as a representative of the Company.
  • Direct investigations utilizing independent adjusters and attorneys in the field, when appropriate.
  • Establish and maintain adequate reserves and communicate with management, when appropriate.
  • Act as a resource for team questions and/or training of new employees as assigned by management.
  • Perform other duties as assigned by management.

Benefits

  • Basic & Voluntary Life Insurance Plans
  • Medical, Dental, & Vision
  • Short Term & Long Term Disability
  • 401(k) plan with company match up to 6%
  • Flexible Spending Accounts
  • Employee Assistance Programs
  • Generous PTO Plan
  • Career growth & advancement opportunities
  • Employee referral program
  • Casual dress code
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