Liability Claims Adjuster – Foodborne Illness & Product Liability

Ccmsi • Dallas, TX

1d • Remote

About The Position

The Liability Claims Adjuster – Foodborne Illness & Product Liability is responsible for the investigation, evaluation, negotiation, and resolution of General Liability, Bodily Injury, and Product Liability claims within a dedicated national account program. This unique role focuses on claims arising from foodborne illness, food contamination, product liability, and product recall events, requiring strong investigative skills, sound liability analysis, and exceptional customer service. The successful candidate will manage a high-volume inventory of approximately 200 claims while conducting liability and causation investigations, reviewing medical documentation, evaluating damages, establishing reserves, and resolving attorney-represented claims. This position is ideal for experienced liability adjusters who enjoy detailed investigations, complex fact patterns, and specialized claim handling environments where every file presents a unique challenge.

Requirements

• Active Adjuster License or Designated Home State (DHS) License required
• Minimum 3 years of General Liability and Bodily Injury claims handling experience
• Experience managing claims from investigation through final resolution
• Strong liability investigation and causation analysis skills
• Experience reviewing and evaluating medical records
• Experience establishing reserves and negotiating settlements
• Experience handling attorney-represented liability claims
• Strong written and verbal communication skills
• Effective diary management and organizational abilities
• Ability to independently manage a high-volume inventory
• Ability to work independently in a remote environment
• Proficiency with Microsoft Office applications
• Reliable attendance during established business hours

Nice To Haves

• Foodborne illness claim experience
• Food contamination claim experience
• Product liability claim experience
• Product recall claim experience
• Litigation management experience
• Multi-jurisdictional claim handling experience
• Prior TPA experience
• Experience handling complex bodily injury claims

Responsibilities

• Investigate, evaluate, and adjust General Liability, Bodily Injury, and Product Liability claims from assignment through resolution
• Conduct liability and causation investigations involving foodborne illness and contamination allegations
• Gather and analyze claim documentation, witness statements, incident reports, medical records, and supporting evidence
• Review and evaluate coverage, liability, damages, and exposure
• Establish and maintain accurate reserves based on claim development and exposure analysis
• Negotiate settlements with claimants, attorneys, and authorized representatives
• Manage attorney-represented and litigated files throughout the claim lifecycle
• Coordinate with defense counsel, experts, consultants, and vendors as needed
• Monitor and pursue subrogation opportunities when appropriate
• Maintain timely diary management and claim documentation
• Prepare claim reports, reserve recommendations, and client communications
• Deliver responsive, professional service while maintaining compliance with Corporate Claim Standards and client-specific handling instructions

Benefits

• 4 weeks paid time off (accrued according to company policy) plus 10 paid holidays
• Comprehensive Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) and Employee Stock Ownership Plan (ESOP)
• Career development and advancement opportunities
• Opportunity to work within a highly specialized liability claims environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed