About The Position

We have an existing opening to add an experienced Liability / Casualty Adjuster to join our team! The successful candidate can work remotely or hybrid from anywhere in Canada. You will be part of a team of over 700 independent adjusters from across Canada. Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles. You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers. You will be supported by experienced local claims support, centralized after hours support, and dictation services. Your claims load is driven by senior executives and business development staff from coast to coast. Your workload is balanced, and you will be compensated for your billable hours. Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career. With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients.

Requirements

  • Minimum of 3 years’ experience.
  • CIP designation or working towards designation.
  • Adjuster’s license or have completed a minimum of the first four CIP courses as follows: C11: Principles and Practice of Insurance, C12: Insurance on Property, C13: Insurance Against Liability—Part 1, C14: Automobile Insurance—Part 1
  • Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
  • Advanced communication skills including: Effective written skills including grammar and those of a technical nature, Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Relationship Building skills
  • Demonstrated and proven leadership skills
  • Sense of urgency and responsiveness
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
  • Strong commitment to ongoing education and learning.
  • Effective analytical skills, including identification of cause and effect dynamics
  • Good investigative manner
  • Able to draw valid conclusions and effectively communicate them.
  • Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

Nice To Haves

  • University degree or post-secondary education related to insurance is nice to have.
  • C110: Essentials of Loss Adjusting (Nice to have)
  • Equivalency in combination of education and experience will be considered.

Responsibilities

  • Actively adjusts claims while ensuring that business development opportunities are maximized.
  • Marketing and follow-up of opportunities in a timely manner.
  • Day to day activities to be completed while allowing efficient and effective progress of file management activities.

Benefits

  • education fee reimbursement
  • mentorship programs
  • flex-benefit health and dental plan that allows you to customize your coverage.
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