AutoNation Ford of Jacksonville - Level 3 Parts Associate
About The Position
The Parts Retail Associate position at AutoNation Ford of Jacksonville involves interacting with customers to assist them in purchasing automotive parts, with the goal of creating an exceptional buying experience and building customer loyalty. AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. They have a nationwide network of dealerships providing new and used vehicles, customer financing, parts, and expert maintenance and repair services. The company is committed to making a positive difference through its DRV PNK mission, raising over $40 million for cancer-related causes. AutoNation is also undergoing a multi-year digital transformation and is dedicated to creating a diverse, equitable, and inclusive environment, welcoming candidates from all backgrounds.
Requirements
- One (1) year or more as an automotive Parts professional.
- High School diploma or equivalent.
- Proven ability to provide an exceptional customer experience.
- One year of experience in an automotive parts department.
- One year of sales experience.
- Demonstrated communication and interpersonal skills.
- Organization and follow-up skills.
Responsibilities
- Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
- Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
- Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
- Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
- Stock incoming inventory in the correct location.
- Maintain the parts department in clean and orderly manner.
- Provide customers with needed information and offer additional sales opportunities.
- Create and maintain merchandising display to promote product sales.
- Provide an exceptional customer experience to drive loyalty
Benefits
- Competitive compensation
- 401k matching
- Insurance plans (health, dental, vision)
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
