About The Position

Provides advanced Linux/Unix systems administration in a 24×7 NOC environment. The role handles Level 2 escalations, performs deep troubleshooting, executes system maintenance, and ensures the reliability of Linux/Unix-based infrastructure across multiple locations. The position may require access to export-controlled commodities and technology; applicants should be eligible for any required U.S. Government authorizations.

Requirements

  • A BA/BS degree and 2–4 years of relevant experience, or an equivalent combination.
  • Ability to support 24×7 operations and rotating shifts.
  • U.S. citizenship and U.S. residency are required.
  • Applicants should be eligible for any required U.S. Government authorizations related to export-controlled commodities and technology.

Nice To Haves

  • Experience supporting enterprise Linux/Unix operating systems, including distributions such as Red Hat Enterprise Linux (RHEL), Ubuntu, SUSE Linux, or equivalent.
  • Experience with Linux/Unix automation and scripting tools such as Bash, Python, Ansible, or similar.
  • Familiarity with AI-assisted tools and technologies used for system administration, troubleshooting, and operational support.
  • Relevant certifications such as CompTIA Linux+, RHCSA, or equivalent.
  • May also hold Windows credentials if permitted.

Responsibilities

  • Administer Linux/Unix development, test, and production servers, including reloading, re-imaging, patching, configuration, and shell-level maintenance.
  • Diagnose and resolve complex Linux/Unix operating system, service, and connectivity issues.
  • Monitor Linux/Unix systems, services, and performance daily, and initiate proactive remediation.
  • Install, remove, and upgrade Linux/Unix packages using native package managers such as yum, apt, and rpm.
  • Own Level 2 Linux/Unix-related tickets through resolution, including root cause analysis.
  • Provide system evaluation reports and contribute operational recommendations for Linux/Unix environments.
  • Update system records, ensure licensing compliance, and maintain accurate configuration data for Linux/Unix assets.
  • Create runbooks and how-to guides, and train Level 1 analysts on Linux/Unix procedures.
  • Use automation, scripting, and AI-assisted tools to improve operational efficiency, streamline administrative tasks, and support incident resolution.
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