LEU Operations Supervisor

Federal Reserve Bank of Philadelphia•Cleveland, OH

4d•Onsite

About The Position

As part of the nation’s central bank, the Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives. As a designated Federal Reserve Law Enforcement Officer, enforces federal laws and Federal Reserve policies and regulations to protect life, property and assets. Supervises daily Law Enforcement Unit (LEU) Uniformed Operations. This position is an essential function of the Bank and may require extended work hours and/or work during emergency or crisis situations. This position is either a 2nd shift: 2:00 PM-10:30 PM or 3rd Shift: 10:00 PM-6:30 AM, according to business need.

Requirements

High school diploma/GED and 9 years of related work experience or Two years of college and 7 years of related work experience or Bachelor’s degree and 5 years of related work experience
Ability to complete, or have completed Federal Reserve System Basic Law Enforcement Course (BLEC)
Ability to complete, or have completed the Field Training and Evaluation Program (FTEP)
Basic ability to operate office equipment
Basic ability to perform independent research
Intermediate Customer Service skills
Intermediate Leadership/Supervisory/Management skills
Intermediate knowledge of Microsoft Office tools
Basic presentation skills
Intermediate problem solving and analytical skills
Intermediate public speaking skills
Intermediate knowledge of regulations, procedures, and practices of a specific discipline: LEU Standard Operating Procedures and General Orders
Intermediate Relationship management
Basic strategic thinking/planning
Intermediate teamwork/collaboration skills
Intermediate verbal and written communication skills

Responsibilities

Acts as shift commander of LEU operations to supervise daily shift operations, ensuring compliance with standard operating procedures and general orders.
Utilizes independent thinking and problem solving skills to ensure issues are addressed promptly and when necessary prepares written documentation and/or informs LEU management.
Establishes and maintains a working environment conducive to positive morale, inclusion, quality, innovation and teamwork.
Evaluates and provides ongoing training and development of staff including performance reviews and regular feedback.
Recommends and in some cases administers staffing changes and disciplinary actions.
Carries out administrative functions to include, but not limited to; generation of daily shift assignments ensuring adequate coverage, daily testing of pertinent department equipment, review of shift reports and logs ensuring completion, accuracy, and appropriate distribution of information.
Serves as a representative of the LEU, at internal and external meetings.
Performs other duties as assigned or requested.
Adheres to the Bank’s attendance policies through regular and prompt attendance.