The colleague will be responsible for delivering a high level of excellent service to clients through various channels for commercial trade finance clients. The colleague will be responsible for handling customer inquiries, all tasks associated with letters or credit such as but not limited to drafting, issuance, advising, document examination, payment, transfer, assignment of proceeds and providing issue resolution within the established guidelines, following the department's procedures and making sure delivery services are within the established service level agreement. The colleague will be responsible for providing prompt and courteous customer service to both internal and external customers.
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Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
Number of Employees
1,001-5,000 employees