Full-Time Lesson Manager

Ensemble Performing Arts•Woodbury, NY

8d•$20 - $25•Onsite

About The Position

Grace Music School is seeking an organized, personable, and proactive Full-Time Lesson Manager to oversee the day-to-day coordination of private and group music lessons. The Lesson Manager will serve as an important point of contact for students, parents, teachers, and school leadership, ensuring that lessons run smoothly and that students and families receive an exceptional experience. The required hours for this position are Monday - Friday, 1:30 PM - 8:30 PM, with some Saturdays possible.

Requirements

Excellent organizational and time-management skills
Strong written and verbal communication skills
Friendly, professional, and customer-service-oriented personality
Ability to manage multiple schedules, priorities, and requests simultaneously
Strong attention to detail and follow-through
Comfortable using scheduling software, email, Google Workspace
Ability to remain calm and solution-oriented when dealing with last-minute changes or challenging situations

Nice To Haves

Previous experience in administration, hospitality, or customer service is preferred
Experience working in a music school, educational environment, customer service, or scheduling role is a plus
Interest in music education

Responsibilities

Manage and coordinate student lesson schedules, teacher schedules, make-ups, cancellations, and schedule changes.
Communicate regularly with students, parents, and instructors regarding lessons, policies, schedules, and school events.
Help ensure teachers have the information and resources they need to deliver effective lessons.
Handle day-to-day student and parent questions and resolve scheduling or service issues professionally.
Support recitals, workshops, teacher performances, and other school events.
Work closely with management on enrollment, retention, staffing, and operational goals.
Perform light cleaning and general tidying of common areas, reception areas, classrooms, and lesson spaces.
Maintain an organized pipeline of prospective students and fielding new student inquiries by phone, email, text, website leads.