About The Position

Amazon Leo is Amazon's initiative to provide fast, affordable broadband connectivity to unserved and underserved communities around the world through a constellation of low Earth orbit satellites. As a Law Enforcement Response Specialist on the Amazon Leo Law Enforcement Response team, you will play a pivotal role in processing, evaluating, and responding to legal demands from law enforcement agencies (LEAs) in the United States and across the globe. You will be a trusted steward of customer data, a subject matter expert in legal process, and a key partner to law enforcement — all while upholding Amazon's commitment to customer privacy.

Requirements

  • Speak, write, and read fluently in Spanish
  • Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
  • Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
  • 3+ years of experience in law enforcement response, legal compliance, paralegal work, or a related field
  • Demonstrated understanding of U.S. legal frameworks governing data disclosure (e.g., Stored Communications Act, ECPA, CALEA)
  • Must be a US Citizen and able to obtain and maintain a US Government security clearance of TS/SCI.

Nice To Haves

  • Professional proficiency in both Spanish and Portuguese
  • Experience in a telecommunications, satellite, or internet service provider environment
  • Familiarity with lawful intercept frameworks and real-time data request processes
  • Demonstrated ability to optimize processes and drive improvements in a compliance or legal operations environment
  • 4+ years of using case management system, reviewing cases, determining appropriate processes and policies that apply to a specific situation, and resolving a case or establishing/executing a case management plan experience, or Bachelor's degree

Responsibilities

  • Review, authenticate, and process law enforcement requests — including subpoenas, court orders, search warrants, and emergency requests — in accordance with applicable U.S. and international law
  • Coordinate data collection and production in response to stored data requests and lawful intercept orders
  • Serve as a point of contact for law enforcement agencies, providing timely and professional responses
  • Identify and escalate deficient, ambiguous, or potentially fraudulent requests using established protocols and risk signals
  • Support emergency request workflows, including 24/7 coverage rotations as needed
  • Contribute to process improvement initiatives, documentation, and training materials for the global LER team
  • Collaborate cross-functionally with Legal, Security, Regulatory Affairs, and Public Policy teams
  • As a Custodian of Records, provide testimony at depositions and trials
  • Create and conduct law enforcement training and outreach
  • Occasional international travel is to be expected

Benefits

  • Sign-on payments
  • Restricted stock units (RSUs)
  • Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • Paid time off
  • Parental leave
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