LEO-RN/LPN

Guardian Angel Senior Services•Leominster, MA

4d•$93,000 - $104,000•Hybrid

About The Position

This position involves self-directing home visits to ensure compliance with client assessment and care plan development, caregiver placements, and supervisions. The role participates in identifying, creating, and organizing ongoing staff training and certification courses. The individual advocates for better health through interventions and makes recommendations rather than providing direct services. Responsibilities include completing required documentation and ensuring caregivers adhere to basic company protocols. A specific role within the Aging Services Access Point (ASAP) framework is also detailed, focusing on in-home assessments, creating comprehensive care plans, assessing caregiver skills, orienting and supervising caregivers, and conducting regular updates and reassessments. Communication protocols between Guardian Angel (GA) and ASAP RNs are outlined, emphasizing the GA Nurse's role in reporting significant updates and concerns.

Requirements

Prior home care experience required.
LPN, RN, BSN degree.
Ability to meet physical requirements: move intermittently, sufficient strength, endurance, and flexibility, extended periods of sitting or standing, meet general health requirements, push/pull/move/lift minimum of 20 pounds to a minimum height of 3 feet and be able to push/pull/move/carry such weight a minimum distance of 5 feet.
Oral Communication Skills
Written Communication Skills
Technical Communication
Customer Relations
Customer Service
Diplomacy
Math Aptitude
MS Office
Negotiations
Organization
Planning
Professionalism
Project Management
Presentation
Time Management

Nice To Haves

Prior supervisory experience helpful.

Responsibilities

Participate in creating daily client visit schedule based on needs and requirements.
Proactively work with office managers to fill schedule gaps when cancellations occur.
Participate in the ongoing supervision of LPN staff (i.e., reviewing care plans and data entry).
Complete and turn in all documentation and paperwork within 24 business hours.
Document according to contract and organization policy and procedures.
Report findings, recommendations, and concerns to the care team in a timely fashion.
Create, review, and update care plans for assigned clients.
Communicate updated care plans to caregivers as needed.
Act as a liaison between contract nurses, clients, direct care workers, and management.
Provide education, training, and coaching to caregiving staff during placement and supervision visits.
Participate in managing company-wide in-service, training, and certification courses.
As schedule allows, take on routine nursing visits as client needs dictate or managers request (e.g., medication fills, BP checks, catheter changes).
In urgent situations, be willing to provide hands-on personal care for clients in need.
Follow the same dress code as outlined for Caregivers.
Perform other related duties as assigned.
Complete an in-home assessment of the ASAP consumer after review of the initial Home Health Aide Communication Form from the ASAP RN/LPN.
Create a comprehensive HHA Plan of Care that meets the consumer's ADL/IADL needs, focusing on the consumer's daily routines and goals.
Assess the skill level of the assigned Guardian Angel caregiver with the service needs of the consumer.
Orient and supervise the caregiver providing care to the consumer, including specialized equipment in complex care cases.
Submit a copy of the HHA Plan of Care to the ASAP for review by the ASAP RN.
Conduct quarterly in-home care plan updates and an annual re-assessment of the HHA Consumer.
Update the HHA Plan of Care and conduct supervision of the HHA.
Immediately contact the 24-hour ELDER ABUSE HOTLINE at 1-800-922-2275 if there is reasonable cause to believe a consumer has been abused, neglected, or financially exploited.
Communicate any significant updates or changes in the consumer's health or functional status and new assessment findings to the ASAP RN and GA office teams.
Send an updated care plan to the ASAP for review if changes to the HHA Plan of Care are necessary.
Highlight and discuss any significant changes with ASAP RN and GA office teams.
Participate in phone calls and/or case conferences in complex care cases to clarify issues and ensure consumer's needs are addressed appropriately.
Make recommendations and advocate for the client based on observations.
Mutually assume responsibility with ASAP RNs in evaluating and recognizing the potential that a consumer may qualify for skilled services that could be billed to a third party.
Report to the ASAP the same business day any fall, hospitalization, addition or loss of a household member, consumer's absence from the home, alleged theft, alleged breakage of consumer's possessions, injury to employee or consumer, or consumer complaint.
Report to the ASAP by the next business day a consumer's new address, name, or telephone number, new MD, new diagnosis, and any concerns.
Perform an in-home review of the care plan at least every 90 days to ensure the level of service provided is reviewed, updated if needed, and is meeting the service needs of the consumer.
Place and orient caregivers new to clients' receiving personal care homemaking services.
Perform quarterly in-home supervision of GA caregivers and an annual evaluation of those working in the capacity of an HHA.
Routinely supervise LPN documentation.