Lending Operations Specialist

Maine State Credit Union•Farmingdale, ME

6d•$20 - $24

About The Position

Maine State Credit Union is seeking a detail-oriented, service-focused Lending Operations Specialist for its Lending Operations Team in Farmingdale, Maine. The role supports consumer loans from funding through payoff, ensuring loans are accurately booked, maintained, and serviced. It performs loan boarding, quality assurance reviews, file maintenance, payoff processing, collateral tracking, and compliance support, working with members, vendors, and internal departments to maintain accurate records, handle requests promptly, and protect the Credit Union’s interests.

Requirements

1–3 years of loan servicing, lending operations, banking, credit union, or related financial institution experience.
High school diploma or GED.
Strong attention to detail, accuracy, and organizational skills.
Ability to manage multiple priorities and adapt in a fast-paced environment.
Effective verbal and written communication skills and a member-first mindset.
Proficiency with Microsoft Office applications.
Ability to maintain strict confidentiality.

Responsibilities

Assist members, employees, and third parties with loan servicing requests and resolve loan-related issues professionally and efficiently.
Set up, fund, and maintain consumer loans, ensuring accurate loan records and payment setup.
Process loan payoffs, payment corrections, file maintenance, loan research, and related servicing activities.
Monitor collateral documentation, including titles, UCC filings, insurance claims, and lien releases.
Perform quality assurance and compliance reviews on new and modified consumer loans.
Support audits, ancillary product claims, and process improvement initiatives within Lending Operations.

Benefits

Employer-subsidized medical insurance plans, including one plan with 97% of premiums paid by the employer.
HSA with a generous employer contribution.
Employer-funded HRA.
Employer-subsidized dental and vision insurance.
Employer-paid life, short-term disability, and long-term disability insurance.
Accident insurance.
Competitive wages and annual evaluations with compensation adjustments.
Generous 401(k) employer match, plus an annual discretionary contribution.
Generous PTO with immediate accrual, 8 hours of birthday PTO, and 12 paid holidays.
Education reimbursement of up to $5,000 annually for undergraduate education.
Opportunities to volunteer in local communities.
Employer-paid EAP, including six free mental health sessions.
Wellness reimbursement of up to $150.