Lending Operations Manager

Wells Fargo • Des Moines, IA

1d • Hybrid

About The Position

Wells Fargo is seeking a Lending Operations Manager to join their Commercial Banking Operations team within Global Operations. This role involves leading a team responsible for collateral risk management, including insurance monitoring and risk review operations, to ensure accuracy, compliance, and alignment with regulatory and policy requirements. The position offers exposure to a diverse portfolio of commercial clients and complex collateral structures, with opportunities to influence strategy, improve processes, and lead initiatives that enhance operational performance and client outcomes. The ideal candidate is a collaborative, results-oriented leader passionate about talent development, problem-solving, and continuous improvement, possessing strong analytical and decision-making skills, adaptability to change, and a commitment to building partnerships in a fast-paced environment.

Requirements

• 5+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience

Nice To Haves

• Proven ability to identify risk exposures, evaluate complex situations, and implement effective solutions that balance risk management with business objectives.
• Experience leading and developing high-performing teams through coaching, mentoring, performance management, and talent development.
• Strong ability to build partnerships and influence stakeholders across Operations, Risk, Compliance, and other business functions.
• Excellent analytical, critical-thinking, and decision-making skills, with the ability to effectively manage complex operational and risk-related issues.
• Demonstrated success driving process improvements, strengthening controls, and implementing operational efficiencies that enhance quality and reduce risk.
• Ability to navigate multiple systems, applications, and reporting tools to analyze information, identify trends, and support informed business decisions.
• Strong organizational skills with the ability to manage competing priorities and deliver results in a dynamic, fast-paced environment.
• Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Excellent verbal, written, and interpersonal communication skills, with the ability to communicate effectively across all levels of the organization.
• Experience using data, metrics, and reporting to monitor performance, identify opportunities, and drive operational improvements.
• Proven ability to lead through change, champion continuous improvement, and execute strategic initiatives.
• Strong conflict resolution, relationship management, and collaboration skills with a focus on delivering positive customer and business outcomes.
• Insurance experience preferred but not required.

Responsibilities

• Lead and develop a high-performing team responsible for critical commercial lending, collateral management, and insurance monitoring activities.
• Drive operational excellence by identifying and implementing process improvements, enhancing controls, and improving client and partner experiences.
• Partner with stakeholders across Commercial Banking, Risk, Compliance, and Operations to deliver business objectives and support strategic priorities.
• Oversee adherence to regulatory requirements, investor standards, and internal risk management policies while maintaining a strong control environment.
• Lead the implementation of business initiatives, system enhancements, and policy changes that improve efficiency and effectiveness.
• Provide leadership in resolving complex operational, risk, and credit-related matters while balancing business goals and sound risk management practices.
• Coach, mentor, and develop team members while building a strong pipeline of future leaders through talent development and recruitment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed