Lending Operations Manager

Wells Fargo Bank • Des Moines, IA

17h • Hybrid

About The Position

Wells Fargo is seeking a Lending Operations Manager to join their Commercial Banking Operations team within Global Operations. This role involves leading a team responsible for collateral risk management, including insurance monitoring and risk review operations, to ensure accuracy, compliance, and alignment with regulatory and policy requirements. The position offers exposure to a diverse portfolio of commercial clients, complex collateral structures, and key business partners. The ideal candidate is a collaborative, results-oriented leader passionate about talent development, solving complex business challenges, and driving continuous improvement, with strong analytical and decision-making skills, an ability to navigate change, and a commitment to building strong partnerships in a fast-paced environment.

Requirements

• 5+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience

Nice To Haves

• Proven ability to identify risk exposures, evaluate complex situations, and implement effective solutions that balance risk management with business objectives.
• Experience leading and developing high-performing teams through coaching, mentoring, performance management, and talent development.
• Strong ability to build partnerships and influence stakeholders across Operations, Risk, Compliance, and other business functions.
• Excellent analytical, critical-thinking, and decision-making skills, with the ability to effectively manage complex operational and risk-related issues.
• Demonstrated success driving process improvements, strengthening controls, and implementing operational efficiencies that enhance quality and reduce risk.
• Ability to navigate multiple systems, applications, and reporting tools to analyze information, identify trends, and support informed business decisions.
• Strong organizational skills with the ability to manage competing priorities and deliver results in a dynamic, fast-paced environment.
• Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Excellent verbal, written, and interpersonal communication skills, with the ability to communicate effectively across all levels of the organization.
• Experience using data, metrics, and reporting to monitor performance, identify opportunities, and drive operational improvements.
• Proven ability to lead through change, champion continuous improvement, and execute strategic initiatives.
• Strong conflict resolution, relationship management, and collaboration skills with a focus on delivering positive customer and business outcomes.
• Insurance experience preferred but not required.

Responsibilities

• Lead and develop a high-performing team responsible for critical commercial lending, collateral management, and insurance monitoring activities.
• Drive operational excellence by identifying and implementing process improvements, enhancing controls, and improving client and partner experiences.
• Partner with stakeholders across Commercial Banking, Risk, Compliance, and Operations to deliver business objectives and support strategic priorities.
• Oversee adherence to regulatory requirements, investor standards, and internal risk management policies while maintaining a strong control environment.
• Lead the implementation of business initiatives, system enhancements, and policy changes that improve efficiency and effectiveness.
• Provide leadership in resolving complex operational, risk, and credit-related matters while balancing business goals and sound risk management practices.
• Coach, mentor, and develop team members while building a strong pipeline of future leaders through talent development and recruitment.

Benefits

• Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
• They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
• There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed