Lending Manager-Loans

OneMain FinancialTempe, AZ
Onsite

About The Position

The Lending Manager will be responsible for leading a team of underwriters to grow OneMain Financials’ lending business. Ensuring the team’s underwriting quality; service levels; productivity and quality of loan origination meet or exceed standards. The ideal candidate needs to have a strong understanding of underwriting and the ability to effectively lead a team of underwriters. Effective communication and collaboration are required to ensure team’s underwriting and customer service levels are met; monitor credit quality and ensure team’s compliance with appropriate policies and regulations.

Requirements

  • HS Diploma/GED required with equivalent work experience in related field
  • Minimum of 5 years’ experience in a fast-paced sales environment, preferably in the auto dealer and finance industry underwriting.
  • Analytical and problem-solving skills to underwrite loans weighing risk for reward

Responsibilities

  • Accountable for underwriters maintaining high service levels and turn times.
  • Provide excellent customer service to loan originating sources by understanding their service needs and finding opportunities to continuously improve turnaround times.
  • In control of production, efficiency, quality, and receivables booked by their team of underwriters.
  • Review exceptions and complex applications outside underwriters’ authority.
  • Ensure underwriters are producing high quality loans at the right price.
  • Ensure underwriters’ quality of bookings and risk versus reward are aligned with OneMain’s risk appetite.
  • Responsible for translating and driving a strategy for a team of underwriters to meet production and customer service expectations. Volume of credit applications will be measured on an on-going basis.
  • Conduct regular reviews of applications to ensure the underwriters are approving the right business and not missing potential business.
  • Lead reviews to ensure alignment in team’s judgment with OneMain’s risk appetite and monitor credit quality.
  • Maintain thorough knowledge and understanding of OneMain’s policies and procedures, as well as state and federal laws.
  • Coach, develop and train team members; communicate performance level expectations, provide constructive feedback, and establish an accountability rhythm to ensure goals of individual team members and the team meet or exceed expectations.

Benefits

  • medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days’ vacation per year, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)
  • 11 Paid holidays (4 floating holidays, prorated based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)
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