Lending Compliance: Specialty Services Analyst

Randolph-Brooks Federal Credit Union•San Antonio, TX

1d•Hybrid

About The Position

The Specialty Services Analyst will have the ability to work a hybrid schedule (remote/onsite) after a period of training and performance evaluations. Training will take place at the RBFCU Administrative Service Center. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU, a reliable home internet provider to hard wire a connection to (Ethernet cable provided), and a workspace that is safe, suitable for work, and within a distraction-free environment. The Analyst is responsible for working requests received under the Fair Credit Reporting Act (FCRA) and Servicemembers Civil Relief Act (SCRA). The Analyst will work collaboratively with business units to answer questions related to FCRA and SCRA requests, and ensure the credit union follows all applicable state and federal laws, rules, and regulations through research, testing, data analytics, and project task fulfillment.

Requirements

High School Diploma or G.E.D.
Minimum three years of financial institution experience
Minimum two months of FCRA and SCRA experience
Broad knowledge of the Consumer Data Industry Association (CDIA), Credit Reporting Resource Guide (CRRG), Metro II reporting, and SCRA
Broad knowledge of and practical experience with credit union or other financial institution operating areas, functions, products and services and the applicable laws and regulations
Must demonstrate an analytical ability to interpret regulatory information to assist with monitoring processes critical to the business unit
Good communication, analytical, organizational, problem solving and time management skills
Ability to work independently with minimal direction
Self-motivated with desire to be a team player in a constructive environment
Knowledge and efficient use of Microsoft Office applications

Nice To Haves

Experience with financial institutions larger than $10 billion in assets and exposure to oversight by the Consumer Financial Protection Bureau (CFPB), is a plus

Responsibilities

Work with the Specialty Services team while maintaining thorough knowledge of applicable federal and state laws and regulations.
Utilize internal and external systems to investigate and accurately respond to FCRA disputes in a timely manner in compliance with the regulation and CDIA guidelines.
Utilize internal and external systems to process and manage SCRA requests for state and federal members who are eligible.
Stay abreast of state and federal laws which consists of reviewing and interpreting rules and regulations, supervisory highlights, circulars, and enforcement actions that may have a direct impact on the lending business units’ policies, procedures, forms, disclosures, and systems.
Collaborate with leadership to review escalated requests from other business units such as regulatory compliance and legal.
Work on projects/matters of limited complexity in a support role, including research of a wide variety of topics and issues that may have limited complex regulatory impact; summarizes findings with team.
Assist with preparing reports of limited complexity and organizing supporting documentation.
Complete all training in a timely manner quarterly or as assigned.
Assist leadership with training new team members and updating procedures.
All other duties as assigned.