Lending Compliance: Specialty Services Analyst

Randolph Brooks Federal Credit UnionSan Antonio, TX
Hybrid

About The Position

The Specialty Services Analyst will have the ability to work a hybrid schedule (remote/onsite) after a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 IKEA-RBFCU Pkwy, Live Oak, Texas 78233. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider to hard wire a connection to (Ethernet cable provided). Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment. The Specialty Services Analyst is responsible for working requests received under the Fair Credit Reporting Act (FCRA) and Servicemembers Civil Relief Act (SCRA). The Analyst will work collaboratively with the business units to answer questions related to FCRA and SCRA requests. Additionally, will ensure that the credit union follows all applicable state and federal laws, rules, and regulations, including, but not limited to, research, testing, data analytics, and project task fulfillment.

Requirements

  • High School Diploma or G.E.D.
  • Minimum three years of financial institution experience
  • Minimum two months of FCRA and SCRA experience
  • Broad knowledge of the Consumer Data Industry Association (CDIA), Credit Reporting Resource Guide (CRRG), Metro II reporting, and SCRA
  • Broad knowledge of and practical experience with credit union or other financial institution operating areas, functions, products and services and the applicable laws and regulations
  • Must demonstrate an analytical ability to interpret regulatory information to assist with monitoring processes critical to the business unit
  • Good communication, analytical, organizational, problem solving and time management skills
  • Ability to work independently with minimal direction
  • Self-motivated with desire to be a team player in a constructive environment
  • Knowledge and efficient use of Microsoft Office applications

Nice To Haves

  • Experience with financial institutions larger than $10 billion in assets and exposure to oversight by the Consumer Financial Protection Bureau (CFPB), is a plus

Responsibilities

  • Work with the Specialty Services team while maintaining thorough knowledge of applicable federal and state laws and regulations.
  • Moderate understanding of state and federal regulatory laws and regulations applicable to the credit union. Including the ability to perform guided research for issues related to regulatory compliance.
  • Utilize internal and external systems to investigate and accurately respond to FCRA disputes in a timely manner in compliance with the regulation and CDIA guidelines.
  • Utilize internal and external systems to process and manage SCRA requests for state and federal members who are eligible.
  • Stay abreast of state and federal laws which consists of reviewing and interpreting rules and regulations, supervisory highlights, circulars, and enforcement actions that may have a direct impact on the lending business units’ policies, procedures, forms, disclosures, and systems.
  • Collaborate with leadership to review escalated requests from other business units such as regulatory compliance and legal.
  • Work on projects/matters of limited complexity in a support role. Includes research of a wide variety of topics and issues that may have limited complex regulatory impact; summarizes findings with team.
  • Assist with preparing reports of limited complexity and organizing supporting documentation.
  • Complete all training in a timely manner quarterly or as assigned.
  • Assist leadership with training new team members and updating procedures.
  • All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).

Benefits

  • 401(k) with matching incentives — up to 10 percent
  • Competitive pay
  • Medical, vision and dental benefits available to employees and their families from the first day of employment
  • Tuition reimbursement plans
  • Life insurance
  • Pharmacy discount programs
  • Flexible Spending (FSA), Health Savings (HSA) and Dependent Care account options
  • Paid time off
  • Parental leave
  • Long-term disability
  • Basic life insurance
  • Wellness program
  • Credit-monitoring service
  • Employee assistance program
  • Training and volunteer opportunities

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

251-500 employees

© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service