Lending Assistant I

First Financial Bank • Keller, TX

13h • Onsite

About The Position

As part of the First Financial Family, the organization is committed to investing in employee development and providing a dynamic work environment that is challenging, valued, and empowering. They aim to be a top destination for industry talent, fostering a diverse and collaborative workplace that promotes innovation and change. The Lending Assistant I will frequently interact with customers and other department employees in person, by telephone, and via email. This role requires efficient performance under deadlines while maintaining a professional and mature demeanor. Key responsibilities include assisting customers with the loan application process, preparing applications for lending officers' review, and coordinating with loan processors to ensure timely completion and return of documentation for closing once a loan is approved.

Requirements

• Mathematical and general business knowledge normally acquired by high school graduate.
• At least three years secretarial/administrative experience.
• Good customer relations and communications.
• Accuracy.
• Flexibility.
• Reliability.
• Initiative.
• Confidentiality.
• Ability to handle multiple tasks at a time.
• Ability to work in fast paced, stressful environment.
• Word processing software experience.
• Spreadsheet software experience.
• Proficient in grammar, punctuation, written and verbal communication skills.
• Professional demeanor.

Nice To Haves

• Commercial or personal loan experience.

Responsibilities

• Perform administrative duties for one or more Sr. level loan officers engaged in commercial/consumer loans.
• Type, file, answer phone, greets and assists customers and prospective customers.
• Assist customers with the loan application process and prepare applications for the lending officers’ review.
• Coordinate with the loan processors to complete and return the documentation for closing in a timely manner once the loan has been approved.
• Handle special projects as assigned.
• Actively participate in Customer Service First sales and service culture.
• Support the values of the organization and follow established company policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees