Lending Assistant I

First Financial Bank • Stephenville, TX

1d • Onsite

About The Position

First Financial is looking for bright individuals to join their growing organization. As part of the First Financial Family, they invest in employee development and provide a dynamic work environment where individuals are challenged, valued, and empowered daily. They strive to be a top destination for industry talent, fostering a diverse, collaborative workplace that celebrates innovation and change, operating as one team. The incumbent will have frequent contact with customers and other department employees in person, by telephone, and email. It is crucial to function efficiently under deadlines while maintaining a professional and mature demeanor. The role involves assisting customers with the loan application process and preparing applications for lending officers' review. Once a loan is approved, the incumbent will coordinate with loan processors to complete and return documentation for closing in a timely manner. This position also entails performing administrative duties for one or more Sr. level loan officers engaged in commercial/consumer loans, including typing, filing, answering phones, greeting, and assisting customers and prospective customers. Special projects will be assigned, and the incumbent must actively participate in the Customer Service First sales and service culture, support organizational values, and follow established company policies and procedures.

Requirements

• Mathematical and general business knowledge normally acquired by high school graduate
• At least three years secretarial/administrative experience
• Good customer relations and communications
• Accuracy
• Flexibility
• Reliability
• Initiative
• Confidentiality
• Ability to handle multiple tasks at a time
• Ability to work in fast paced, stressful environment
• Word processing software experience
• Spreadsheet software experience
• Proficient in grammar, punctuation, written and verbal communication skills
• Professional demeanor

Nice To Haves

• Commercial or personal loan experience preferred

Responsibilities

• Assist customers with the loan application process
• Prepare applications for the lending officers’ review
• Coordinate with loan processors to complete and return documentation for closing in a timely manner once the loan has been approved
• Perform administrative duties for one or more Sr. level loan officers engaged in commercial/consumer loans
• Type, file, answer phone, greet and assist customers and prospective customers
• Handle special projects as assigned
• Actively participate in Customer Service First sales and service culture
• Support the values of the organization and follow established company policies and procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees