Lending Assistant I

First Financial Bank • Stephenville, TX

16h • Onsite

About The Position

The Lending Assistant I is an integral part of the First Financial Family, responsible for providing administrative support to Sr. level loan officers engaged in commercial and consumer loans. This role involves frequent interaction with customers and other department employees, both in person and via telephone and email. Key duties include assisting customers through the loan application process, preparing applications for review, and coordinating with loan processors to ensure timely completion and return of documentation for loan closings. The incumbent must operate efficiently under deadlines while maintaining a professional and mature demeanor. Additionally, the position requires active participation in the Customer Service First sales and service culture, adherence to organizational values, and compliance with company policies and procedures.

Requirements

• Mathematical and general business knowledge normally acquired by high school graduate
• At least three years secretarial/administrative experience
• Good customer relations and communications skills
• Accuracy
• Flexibility
• Reliability
• Initiative
• Confidentiality
• Ability to handle multiple tasks at a time
• Ability to work in fast paced, stressful environment
• Word processing software experience
• Spreadsheet software experience
• Proficient in grammar, punctuation, written and verbal communication skills
• Professional demeanor

Nice To Haves

• Commercial or personal loan experience preferred

Responsibilities

• Perform administrative duties for one or more Sr. level loan officers engaged in commercial/consumer loans
• Type, file, answer phone, greets and assists customers and prospective customers
• Assist customers with the loan application process
• Prepare applications for the lending officers’ review
• Coordinate with the loan processors to complete and return the documentation for closing in a timely manner once the loan has been approved
• Handle special projects as assigned
• Actively participate in Customer Service First sales and service culture
• Support the values of the organization and follow established company policies and procedures

Benefits

• Investment in your development
• Dynamic work environment where you’re challenged, valued and empowered every day
• Diverse, collaborative workplace that celebrates innovation and change

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees