Lender Placed Analyst I

Proctor Financial, Inc.Troy, MI
Onsite

About The Position

The Lender Placed Analyst I (LPA I) is responsible for providing information and assistance in the placement of insurance and the use of Proctor’s various products and programs. The LPA I must be able to effectively problem solve issues that may arise. The LPA I is responsible for performing technical and administrative tasks and maintain client documentation.

Requirements

  • Associates degree or equivalent work experience
  • Proficient with MS Office
  • Attendance/Quality/Production must meet or exceed Proctor LP standards
  • Good communication and proficient computer skills

Nice To Haves

  • Insurance or mortgage industry background
  • Bachelor's degree

Responsibilities

  • Working with the Outsourcing Operations team for file processing
  • Perform technical and administrative tasks such as: Daily file processing, Letter generation, Refund processing, Billing, Payment reconciliation
  • Maintain client documentation
  • Problem resolution
  • UAT – system changes/enhancements/letter writing
  • Responsible for frequent, open communication with clients with particular sensitivity to changing needs and requirements.

Benefits

  • Medical/Rx
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Free Mental Health & Enhanced Advocacy Services
  • Paid Time Off
  • Holidays
  • Preferred Partner Discounts
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