Leisure Travel Advisor

Cadence Travel•San Diego, CA

11d•$28 - $33•Remote

About The Position

Cadence is seeking a talented, organized, and caring Leisure Travel Advisor to join their in-house team in a remote work environment. This role involves cultivating strong client and team relationships, solving problems, and making travel arrangements seamless and enjoyable for clients. The advisor will be responsible for fulfilling air, hotel, and other transportation requests, providing daily support and problem-solving for a wide range of clients, and taking initiative to manage and optimize travel experiences. Cadence emphasizes investing in employee development and fostering a culture of care for colleagues, personal growth, and clients.

Requirements

Previous exposure/experience in the hospitality industry
Experience with booking cruises, tours, travel insurance, car services, and other sightseeing requests to provide quality service.
Familiarity with preferred luxury suppliers and vast knowledge of worldwide destinations and eagerness to expand on that knowledge
Sabre GDS and Microsoft Office proficiency
Tech savvy
Genuine LOVE of booking and discussing leisure travel
Eagerness to grow knowledge of destinations
Proficient organization and time management skills
Ability to travel for work (light travel may be required)
Ability to communicate effectively with colleagues, clients and vendors
Ability to work independently, exercising discretion and judgment
Ability to manage multiple tasks and changing priorities
Ability to maintain work volume and quality consistent with peers
Ability to work under the stress of and meet productivity standards and deadlines
Ability to work independently in the absence of supervision
Open-mindedness, flexibility and a team-oriented attitude in welcoming additional duties and responsibilities not specifically outlined herein, as requested

Responsibilities

Complete and communicate leisure travel arrangements by fulfilling air, hotel and other transportation requests to the end of optimized spend, seamless travel and first-class service for every client.
Provide daily support and problem solving for a wide range of clients.
Curate custom itineraries for clients given their requested travel plans, working within a range of budgets, interests, and destinations.
Confirm air and hotel reservations for clients via Sabre GDS and other booking platforms.
Field and assist inquiries from the Cadence website and referral business.
Take in-house leisure bookings for clients referred by our Business Travel and Meeting & Incentives teams.
Coordinate and confirm pre- and post-travel extension arrangements (including a considerable volume of international rail and boutique hotel booking for clients booked on existing trips with a prominent tour company for which Cadence services as a Travel Desk partner).
Other support duties as assigned by management.