Sales Manager, Leisure

Montage International•Big Sky, MT

1d•Onsite

About The Position

We are seeking a dynamic and experienced Leisure Sales Manager - On-Site - to join our luxury hospitality team in Big Sky, Montana. This role is responsible for driving leisure segment revenue through strategic sales efforts, relationship-building within the travel advisor community, and positioning the resort as a premier destination for discerning travelers.

Requirements

3–5 years of direct hotel sales experience in the luxury segment preferred.
Established relationships with luxury travel consortia (Virtuoso, Signature, Internova SELECT, Amex FHR).
Familiarity with FIT/Wholesale partners and platforms.
Exceptional communication, public speaking, and presentation skills.
Strong customer service orientation with a warm, professional demeanor.
Ability to work independently and collaboratively in a fast-paced environment.
Proficient in Microsoft Office Suite, experience with Opera Cloud, MIDAS, ALICE, SynXis, Lanyon, Ageny360 and HotelIQ preferred.
Highly organized, detail-oriented, and proactive with strong follow-up skills.
Willingness and ability to travel as needed.
Flexibility to work some weekends and holidays as needed.
Ability to sit at a desk for up to 5 hours per day; standing and walking is required.
Must be able to perform tasks involving grasping, writing, talking, listening, and visual acuity.

Responsibilities

Partner with Director of Leisure Sales to implement targeted sales strategies that drive leisure revenue growth and exceed budgeted goals.
Oversee the hotel’s strategic positioning and visibility across all Global Distribution Systems (GDS), consortia platforms, and credit card partnership programs to maximize exposure, drive bookings and ensure consistent brand representation.
Represent the resort at trade shows, client events, and sales trips (local, domestic, international).
Collaborate with internal departments to ensure seamless VIP guest experiences.
Foster a strong partnership with the Central Reservations Office, promoting collaboration, open communication and ongoing training to ensure alignment and maximize conversion opportunities
Conduct product knowledge training and webinar presentations for travel agency audiences to education partners on the property, destination and promotions, strengthening relationships and driving bookings.
Maintain timely, personalized communication with travel advisors and leisure accounts.
Partner with the Director of Leisure Sales and Leisure Sales Manager to manage transient market accounts and achieve budgeted goals.
Analyze market trends and competitor activity to identify opportunities and shift market share.
Build and nurture relationships with travel advisors, consortia, and wholesale partners.
Provide customized proposals and exceptional service to clients and partners.
Maintain strong internal and external stakeholder relationships, including brand-wide collaboration with Montage/Pendry Leisure teams and GSOs.
Demonstrate honesty, integrity, and transparency in all communications and business practices.
Maintain a growth mindset with a genuine willingness to learn, adapt, and evolve through feedback and professional development
Solicit new and existing accounts through calls, site visits, written communication, and in-person meetings.
Review upcoming arrivals daily and perform pre-arrival outreach to identify VIP guests, repeat guests, special occasions, and travel advisor bookings, ensuring all preferences, amenities, and operational notes are communicated and executed prior to arrival.
Conduct Property Site Inspections with tracking and follow up
Coordinate closely with Reservations, Front Office, Housekeeping, Food & Beverage, Spa, Concierge, and other departments to ensure seamless VIP arrivals and personalized guest experiences.
Foster relationships within the Big Sky community to support brand presence.
Uphold brand and customer service standards throughout the sales process.
Maintain and update travel advisor contact database and site inspection tracking.
Run and analyze monthly and quarterly travel agency and consortia production reports to identify trends, opportunities and areas for growth.