Legal Specialist I

Corning•City of Corning, NY

15d•$71,926 - $98,899•Onsite

About The Position

Corning is a global leader in materials science, known for its innovation in glass, ceramics, and related materials. The company's technologies impact various sectors, including life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. Corning's success is driven by its employees who continuously push boundaries and drive progress. This role is crucial in supporting the administration of Corning’s Legal Hold program, ensuring the timely and accurate preservation of information throughout the litigation lifecycle. The position involves coordinating daily legal hold operations, exercising sound judgment, and escalating issues as needed. It requires collaboration with various departments such as Legal, Human Resources, Information Technology, and Records Management to ensure compliance, enhance efficiency, and support defensible legal hold processes through standardization and technology.

Requirements

Bachelor’s degree in Business Administration, Legal Studies, Information Systems, Information Governance, Records Management, Criminal Justice, or related field; equivalent combination of education and relevant experience may be considered.
4+ years of relevant professional experience, including litigation support, compliance/governance, legal operations, records management, or similar experience.
Strong organizational, project coordination, analytical, and problem-solving skills.
Ability to manage multiple priorities, meet competing deadlines, maintain attention to detail, and produce accurate, high-quality work.
Effective written and verbal communication skills.
Ability to build collaborative relationships and interact professionally with cross-functional partners across all organizational levels.
Adaptability and aptitude for learning new technologies, business processes, and evolving legal requirements.
Proficiency with Microsoft 365 applications.
Ability to leverage AI, workflow automation, and digital productivity tools to improve business processes.

Nice To Haves

2+ years administering legal holds.
Experience with Microsoft 365 or information governance technologies, including support for legal documentation, records, compliance, litigation-related administrative processes, templates, standard work, FAQs, or other operational guidance materials.

Responsibilities

Support the end-to-end legal hold process, including creation, issuance, tracking, updating, and release of legal holds.
Manage the Legal Hold inbox, ensuring timely responses, prioritization, and accurate resolution of inquiries.
Maintain accurate legal hold records, documentation, and audit trails.
Coordinate preservation-related administrative activities with internal stakeholders.
Perform periodic quality assurance reviews and process audits of legal hold activities.
Develop, maintain, and improve legal hold templates, standard communications, practice-level guidance, standard operating procedures (SOPs), external FAQs, and knowledge management resources.
Identify and support process improvements to simplify administration, reduce manual effort, improve user experience, and increase operational efficiency.
Leverage Microsoft 365, AI-enabled capabilities, and workflow automation technologies to enhance legal hold administration.
Build collaborative relationships with Legal, Human Resources, Information Technology, Records Management, Privacy, and other teams.
Resolve routine operational issues and identify exceptions or elevated legal risks for escalation.
Provide support on other legal specialist activities, documentation, research, tracking, and tasks as assigned.