Legal Receptionist

Jones Law Firm PC•Greenwood Village, CO

61d•Onsite

About The Position

As the Receptionist, you will be the face and voice of Jones Law Firm, P.C. You’ll manage the front desk, handle calls and client visits, and support administrative operations to ensure our office runs efficiently. This position is ideal for someone who thrives in a structured, professional environment and enjoys contributing to a mission-driven team that helps families every day.

Requirements

Minimum Associate's Degree required.
Prior office or administrative experience required.
Experience with business phone systems and Microsoft Office required.

Nice To Haves

Familiarity with CRM systems or emerging AI tools for scheduling, message routing, and client management is a plus.

Responsibilities

Answer and direct incoming calls promptly and professionally.
Take and relay messages accurately to the appropriate team members.
Greet clients and visitors warmly and courteously.
Maintain an organized, welcoming office environment that reflects our firm’s standards.
Ensure every caller and visitor feels heard and supported, setting the tone for a positive client experience.
Identify opportunities to improve client satisfaction and share insights with leadership.
Reflect the firm’s brand promise — We Choose Sides. Yours. — through professionalism, empathy, and consistency.
Open and close the office daily.
Handle incoming and outgoing mail and deliveries.
Maintain and order office supplies as needed.
Manage conference room calendars and ensure rooms are ready for meetings.
Coordinate shredding services and vendor visits.
Track and report call volume, missed calls, and visitor data weekly for firm dashboards.
Provide light event and meeting support as requested.
Other administrative tasks as assigned.