Legal Receptionist

Cannon & Associates•Oklahoma City, OK

14d•Onsite

About The Position

Full-Time Receptionist for Leading Criminal and Family Law Firm in Edmond, and Oklahoma City, Oklahoma! Are you passionate about delivering exceptional customer service and thriving in a fast-paced environment? Our successful and growing criminal and family law firm is looking for a full-time receptionist to become the welcoming face of our team. Why Join Us? At our firm, you'll be more than just a receptionist – you’ll play a key role in ensuring a seamless client experience from the moment they step through the door. We offer: A collaborative and supportive workplace where your contributions are valued Opportunities for professional growth and development within the legal field A competitive salary and comprehensive benefits package, including paid time off, 401K, and health Insurance to support your success The chance to make an impact in the lives of clients and their families. If you are excited about the opportunity to join our team and make a difference in the lives of the clients, please apply today!

Requirements

Bilingual proficiency in Spanish and English, as many clients are Spanish-speaking. This skill will help ensure clear and effective communication and enhance their experience with our firm
Technically savvy in Microsoft Office, especially skilled in advanced Excel functions
Experienced in sales or customer service (highly desirable)
Educated with at least a high school diploma or equivalent (a Bachelor’s degree is preferred)
Strong in verbal and written communication with a focus on empathy
Exceptionally organized, detail-oriented, and capable of multitasking in a fast-paced environment
Professional, approachable, and adept at handling administrative tasks and managing calendars
Must be a self-starter with excellent communication and problem-solving skills, able to handle a fast-paced environment, and prioritize tasks effectively.

Nice To Haves

Prior experience in the legal field is a plus

Responsibilities

Greet and interact with potential new clients to assess their qualifications by conducting inquiries to identify ideal clients, determine the correct legal matter, and evaluate urgency and motivation levels
Arrange appointments for qualified leads to have initial consultations (sales calls)
Commence the pre-engagement process for potential new clients in our case management software and oversee the follow-up system with prospects
Provide the salesperson with all essential details to ensure productive conversations/consultations
Follow up with potential new clients to address their specific concerns and challenges
Greet and assist clients with warmth and professionalism
Answer and direct phone calls with efficiency and care
Schedule appointments and manage the firm’s calendar
Support the smooth operation of the office with administrative tasks and supply management