Legal Practice Assistant

Troutman Pepper Hamilton Sanders•Dallas, TX

1d•Hybrid

About The Position

The Legal Practice Assistant (LPA) provides administrative support for attorneys and other timekeepers in the Public Finance Practice Group. The LPA performs a wide variety of administrative tasks and delivers a high level of customer service, while consistently producing an excellent work product. The LPA will anticipate, plan, and proactively meet the business needs of the attorneys and execute assignments demonstrating a general knowledge of the assigned timekeepers’ practice areas and clients to ensure extraordinary client satisfaction.

Requirements

Demonstrate a willingness to learn and develop skills as an independent thinker.
Demonstrate a "can do" attitude and initiative to assist on a variety of projects.
Strong interpersonal skills, with the ability to provide high-quality service and partner effectively with diverse groups of people at various levels within the firm, clients, and vendors.
Ability to provide quality client service to both internal and external clients effectively and professionally.
Ability to manage multiple projects in a deadline-driven environment.
Ability to take initiative, set priorities, and see projects through to completion.
Ability to work effectively both independently and with a team to promote consistent and efficient workflow processes.
Ability to communicate effectively, both verbal and written.
Excellent grammar, punctuation, and proof-reading skills.
Ability to maintain the confidentiality of attorney and client information.
Strong proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint.
Bachelor's degree and/or any combination of experience, education or training that demonstrates the ability to perform the duties of the position.
Minimum of two (2) years of experience working in an administrative support role in a legal or professional services environment.

Nice To Haves

Experience working in Real Estate preferred.

Responsibilities

Perform a range of routine administrative tasks for attorneys and other timekeepers.
Support new client and business development efforts by opening and closing new matters and submitting requests for conflicts of interest checks.
Process expense reimbursement requests and process invoices in a timely manner.
Prepare and update reports and presentations using Microsoft Office Suite and applying firm branding and style guide standards.
Handle tasks related to client billing, such as distribution and review of client invoices; maintain current knowledge of billing requirements from clients.
Liaise with administrative departments to coordinate all aspects of workflow support for attorneys.
Prepare routine correspondence, read and route mail, conduct general research, and maintain files.
Provide coverage for phone contacts and routing of voice mail messages.
Ensure effective calendar management, with the ability to prioritize meetings and resolve calendar conflicts; proactively organize and manage schedule changes for events and meetings.
Arrange domestic and international travel and create and submit related expense reports.
Collaborate with resources inside and outside the firm, as appropriate, to complete projects or tasks.
Provide overflow assistance to administrative legal support team.
Assist in fostering an environment of superior customer service, collaboration, commitment, team spirit, pride, and trust.
Maintain attorney bar membership records and CLE records.