Legal Operations Specialist

First National Bank Texas•Killeen, TX

12d•Onsite

About The Position

The Legal Operations Specialist will be responsible for processing high volumes of diverse legal documents and orders accurately and timely in accordance with federal, state, and banking regulations. This role involves reviewing and interpreting legal documentation, conducting legal research, communicating with external parties, researching account information, processing account holds and releases, coordinating payments, and preparing necessary documentation. The specialist will also identify and escalate complex legal matters, track and log all incoming legal directives, and assist with unclaimed property and escheatment compliance. Additionally, the role involves identifying process inefficiencies and recommending improvements to legal operations workflows, maintaining regular and predictable attendance, and performing other assigned tasks.

Requirements

At least 18 years of age
High school diploma or equivalent
Proficient with computer systems and software applications
Strong Microsoft Office skills and ability to quickly learn new systems required
Professional verbal and written communication skills
Ability to interact effectively and respectfully with teammates, bank management, customers, attorneys, courts, and government agencies
Ability to work independently with minimal supervision; self-directed, takes initiative, adjusts priorities based on business need, and maintains high accuracy without requiring close direction
Ability to perform effectively in a high-volume, fast-paced legal operations environment; strong emotional control and resilience under sustained pressure required as part of a lean departmental team
Analytical and problem-solving skills; ability to research and interpret legal documents and regulatory requirements
Must successfully pass background investigation according to company policy
Must be able to get along with co-workers and work effectively in a team environment

Nice To Haves

1-2 years of experience processing legal documents, financial transactions, or banking operations, preferred

Responsibilities

Process high volumes of diverse legal documents and orders (garnishments, bankruptcy notices, subpoenas, levy notices, escheatment requests, deceased customer claims, and bank account verification requests) accurately and timely in accordance with federal, state, and banking regulations
Review and interpret legal documentation, court orders, and government correspondence; conduct necessary legal research to ensure accurate understanding and compliance with all applicable laws and regulatory requirements
Communicate professionally with external parties including courts, law firms, government agencies, and other financial institutions regarding legal requests, providing requested information within applicable timelines and maintaining confidentiality
Research account information, process account holds and releases, coordinate payments and processing fees, and prepare necessary documentation ensuring all actions comply with Bank policy and regulatory guidelines
Identify and escalate complex, unusual, or potentially problematic legal matters to appropriate management; flag any compliance concerns or inconsistencies
Track, log, and maintain organized records of all incoming legal directives and outgoing responses to ensure audit trail and regulatory documentation requirements are met
Complete assigned tasks accurately and timely, managing high volumes of sensitive legal documents while maintaining compliance standards
Assist with unclaimed property and escheatment compliance matters, including account research and state regulatory reporting
Identify process inefficiencies and recommend improvements to legal operations workflows
Regular and predictable attendance and punctuality
Other tasks as assigned