Legal Operations Processor

Integrity•Dallas, TX

About The Position

The Legal Operations Processor will work in a team environment executing the day-to-day processing of Integrity’s entity licensing, Secretary of State filings, DBA filings, and certificate of insurance requests. This is an entry-point role focused on accurately and efficiently completing high-volume, transactional tasks under the guidance of Legal Operations Coordinators and Senior Processors. The Processor must have strong attention to detail, a willingness to learn state-specific licensing, filing, and regulatory processes, and a proactive, team-oriented attitude. This role requires the ability to follow established procedures and playbooks closely while building the foundational knowledge needed to grow within the department.

Requirements

High school diploma required
0–2 years of relevant work experience
Strong attention to detail and accuracy in high-volume, repetitive tasks
Ability to follow instructions, policies, and procedures closely
Friendly, professional customer service attitude
Good written and verbal communication skills
Willingness to learn new processes, state forms, and technology systems (including NIPR and SIRCON)
Ability to manage time effectively and meet deadlines in a fast-paced environment
Comfortable working in a team environment
Basic proficiency with Microsoft Office and general computer literacy

Nice To Haves

Associate’s or Bachelor’s degree preferred
prior experience in insurance licensing, legal operations, or administrative support is a plus

Responsibilities

Process new insurance license applications, renewals, and change requests (including DRLP forms, address changes, and changes of directors/officers) directly on state systems, NIPR, or SIRCON
Prepare and submit routine Secretary of State filings, including annual/biennial reports and registered agent updates, under the direction of a Coordinator or Senior Processor
Prepare and file routine DBA (“doing business as”) registrations and renewals, and update the department’s tracking logs
Assist with issuing certificates of insurance based on established templates and instructions, ensuring accuracy of named insureds and coverage details
Respond to routine internal queries regarding license, filing, and certificate status, escalating more complex questions to a Coordinator or Senior Processor
Maintain accurate and organized records of licenses, filings, and certificates within department systems
Follow department playbooks and standard operating procedures, flagging inconsistencies or opportunities for improvement to the team
Support the team with administrative tasks related to licensing and legal operations as needed
Meet individual productivity and quality goals within expected deadlines and SLAs