Associate Legal Operations Processor

Wells Fargo•Charlotte, NC

2d•Hybrid

About The Position

Wells Fargo is seeking an Associate Legal Operations Processor in Legal Services as part of Consumer and Small Business Banking Operations. This role is in the Summons and Subpoenas department, responding to legal orders served upon the bank for records. The company emphasizes that a meaningful career is more than just a job, offering robust benefits, competitive compensation, and programs for work-life balance and well-being. Wells Fargo is recognized as a top employer for career growth.

Requirements

6+ months of Legal Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Prior experience within the banking or financial services industry
Experience with legal order processing
Strong ability to read, analyze, and interpret legal documents
Demonstrated ability to identify potential operational issues and legal or regulatory risks
Proven ability to meet or exceed high productivity and quality standards
Ability to perform effectively in a fast-paced, high-demand environment while managing multiple priorities
Strong judgment and decision-making skills, with the ability to make timely and independent decisions in a results-driven environment

Responsibilities

Support more experienced processors with various operational tasks responding to legal orders while adhering to timeframes and state statutes requirements
Seek ways to improve work processes within established procedures
Perform routine administrative, operational, and customer support tasks relating to legal orders
Provide training to less experienced processors on internal processes and external state specific statutes
Receive direction from supervisor and escalate questions and issues to more experienced roles
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Interact with internal stakeholders
Interact with external requestors, primarily through phone calls
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements